Food Lion

I don’t even know how to start this. But here we go, this foodlion has the worst customer service I had an interaction with almost everyone in that store. The worst one I would say is Donna super rude disrespectful and racist. The first time I had a transaction with her she checking my things out she didn’t acknowledge that I was standing there didn’t even greet me I said good morning and she didn’t reply back and she started to talk to the next customer while she is checking my things out she ringed one of my items twice and I asked her nicely if she can go back and check she rolled her Eyes and stated “where I don’t see it” and argued with me that I’m wrong and I have a problem with the pricing I told her I see you rang it twice she wasn’t paying attention and when she looked deeper into her screen she seen it and was super rude about it didn’t apologise and blamed me. The next time I was in there I tried to avoid her but she was the only register open I had no choice didn’t greet me was super rude to me again and when I asked about the doughnuts if they were buy one free instead of answering again she was rude and stated you always have a problem with the pricing and whatever I don’t care. I’m telling you the worst worst customer service. Someone has to do something with her a coaching a class on customer services. All employees work there have really bad customer services. Even the quality of the fresh fruits are rotten and not fresh nothing ever stocked right and they don’t have the sale prices correct. Overall experience there is the worst if I can give it zero stars I would.

I go here on my Dr Visits once a week I met and remembered every cashier and stocker. I love this store shelves always fully stocked. Excellent service all around.

Decent store, but the lines are always long because they never have enough checkstands open, and there are no self-checkout options. Honestly, we avoid this location now because of it.

Clean and well stocked Food Lion. Still a great place to shop with good customer service. Picked up a few grap and go Italian subs this time for $3.99, a great bargain and very delicious

Edited: Unfortunately I had an interaction with a new manger 10/20/2023 around 9:30 pm when my sister and I were harassed by a female manger threatening to not sell us alcohol because we look young. I'm 24 my sister 21 and my boyfriend 26 were yelled at from across the isle that we would be ID checked at check out while we were shopping for wine. Our roommate drove us because we already had some drinks that night and was waiting in the car for us. This manager claimed she would refuse to sell to us the next time we come in the store based on her personal power trip. There is no law or store policy that says every person in our vehicle must be 21 for us to purchase alcohol. When we questioned why she was yelling this at us, she simply states she can refuse to sell to us. Even the cashier, a sweet older lady whom I see everytime I come in, was visibly uncomfortable. At no point did our roommate even touch alcohol she simply walked us in then said she wanted to wait for us in the car since we needed to get some other grocery items and she wanted to call her boyfriend. Either way, we do not need to explain ourselves. Horrible experience being harassed by a manger because of our appearance is ridiculous and uncalled for! We were clearly targeted, discriminated against and harassed on a Friday night in our local grocery store we go to constantly. This store needs to seriously consider who they hire to manage. You would think with the nice area we are in you wouldn't have to deal with trashy behavior displayed by this manager.

This is the cleanest Food lion i have ever seen. Loud vacuum but immacculate.

Wow! Been ordering online,for lil over a year but got to stop in,this time-- staff/ cashiers awesome, cordial, helpful!! Shocked!! Haven' t seen that in a while or the MVP glazed donuts on sale, 2/$5.00 a dozen! Ate 6 by the time I got home!! Tasted Just like when I was a kid-- ate them like that too. I love Food Lion!! Keep up great work!!

The staff was nice. It was clean and well stocked.

Very busy and often understaffed. Employees should be better compensated and given more hours so they're not spread so thin. Store is great tho. Employees are nice, cashiers are fast, stockers are helpful and knowledgeable and the people getting carts are definitely working their butts off in this heat. Good store

I needed 40 pounds of ground beef on the fly. I called and talked to Lisa at the patriots square location in Yorktown Virginia. I needed 40 pounds of ground beif she was able to get it ready for me and then called to follow up to see if I was happy. Everyone needs to go here. She needs to be promoted.