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Reviews, get directions and information for For the Love of Pets Veterinary Hospital

For the Love of Pets Veterinary Hospital

About

We are a full service small animal veterinary hospital located in Grass Valley California.

Description

For an interactive tour click https://goo.gl/maps/Q39c4g4wJy52

For The Love Of Pets Veterinary Hospital (FTLOP) is a full-service veterinary medical facility with a professional and courteous staff at which seeks to provide the best possible medical, surgical and dental care for our patients. We are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for our clients. Please call us at (530) 477-5683 to learn more about our veterinary practice and to find out how FTLOP can serve the needs of you and your cherished pet. Regular health discussions, photo albums and interesting facts are available here and/or website at www.fortheloveofpetsvet.com.

Impressum

For an interactive tour click https://goo.gl/maps/Q39c4g4wJy52

Address: 561 Idaho-Maryland Rd, Grass Valley 95945
Phone: (530) 477-5683
Email: moc.liamg@tevstepfoevolehtrof
Parking: Lot
State: CA
City: Grass Valley
Street Number: 561 Idaho-Maryland Rd
Zip Code: 95945
categories: hospital, veterinarian


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00

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Reviews
Nothing worse than a sick fur baby. Everyone here was so kind and gentle. They really understand that these little creatures are family and we are stressed. They explained everything, offered advice, was very thorough in making sure they helped get her healthy again and that I understood my options and next steps. I have never had such a good vet visit. They really do care about each animal.
The doctors and staff are wonderful to work with. They always make my husky boy feel comfortable and are so compassionate. We have had to have a few procedures which are never fun for the patient but they treat our boy great, he recovers quickly and they always come in on the low side of their quote which is a bonus. Someone is already feeling good after his procedure.
Everyone there is awesome. They really do have love for your pets. Dr. DeCarlo is the best, and all the girls there are so fantastic. I wouldn't take my baby Preston anywhere else.
This place used to be excellent. It's really gone by the way side since changing ownership. Dr. Rob Avery & Dr. Maria DeCarlo, treated everyone and their pets like family and their top priority was your fur babies well being. It was without a doubt 5 star service all the time. Now all the previous staff that worked with Rob & Maria are gone. I felt like that was the first warning sign when all previous personnel started to drop off one by one. Then I noticed that the customer service started to go lax. Since the ownership change, you suddenly don't receive lab results info. No one calls you to let you know and even if you call to ask, you won't receive them right away. I had to request 2x for cancer tumor biopsy results. That's horrible. They try to push everything through an automated system which isn't very user friendly and they no longer do appointment reminder calls. The other thing that really irks me is the car service. I understood the need through the pandemic and I know it's not gone, but there is no reason why they couldn't just require masks in the office and allow the owners to come in with their pets. I hate handing my dogs or cats to the tech for them to take them in and me having to sit in my car. It's unnecessary and it's very stressful to the animals. They also take forever now, are often late on the appointment times, and their prices have increased which that part is partially understandable, however they are way more than I think they should be even with our current inflation issue. All in all, I used to recommend this vet to everyone but now, I definitely would not. They sent out a customer satisfaction survey with some pretty mediocre questions and didn't include a comment section, I would have included all of this in the survey but there was no option too which tells me they weren't exactly interested in getting an honest opinion. So I instead decided to post it on a review. Hope this helps people in deciding where to go.
Had an emergency need for a vet on Labor day. All of the other recommended vets I called in the early morning had no openings. I went searching on my own. They were open and help my dog. They treated him with care even without electricity. I knew instantly he was in good hands.
Very disappointed. I'm paralyzed and sent my service dog with my caretaker because he wasn't feeling well. They neglected to say we needed a letter stating she had permission to bring my dog in, reasonable. Wouldn't allow me to email a letter saying it would take too long. Everyone has a cell phone with email, would've taken a nano second with my name in the header. Unreasonable and didn't care about my dogs health. Do not go here. They don't care.
I was really sad with my service here. My kitty had hair loss around his eyes, so we isolated him in our home and waited for ringworm test results after a visit. We didn't get a call back for over a month. When I called to see what was going on, instead of an apology I was told their fax machine had broken and that they were not prompted to give us a call back because they hadn't received his results... So we switched clinics, and this is now the third time we've asked them to send over our records. Hopefully they get it together. The staff was great for all other experiences, but I can't give my service to a business that fails to communicate effectively.
We love Dr. Maria DeCarlo! Great staff! My Boys - Redd 15 and Gizmo 10 haven't seen her since before Covid and missed her dearly! Not only did they have a wonderful rapport for their ages; they must've forgotten how much they LOVE their car rides! :
Reasonable cost, friendly staff, clean facility, and it's right in town. I'm not sure there's anything that can make my dogs actually love the vet but they do fine at this place.
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