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Reviews, get directions and information for Ford Motor Company

Ford Motor Company
"At Koons Falls Church Ford, we seek to make the car buying process as frictionless and fulfilling as possible for our customers. Our goal is to help you find a car you'll be proud to drive home in, and with the new lineup from Ford, we're confident you'll leave happy.You'll find everything you're looking for and more when you browse our comprehensive selection of Ford cars for sale. Our lot and showroom are stocked with fan favorites like the Bronco, Bronco Sport, and Explorer. We also offer quality pre-owned models from a range of manufacturers at our used dealership.Come down to Koons Falls Church Ford near Falls Church today and take a test drive."
Address: 1051 East Broad St, Falls Church 22044
Phone: (703) 241-7200
State: VA
City: Falls Church
Street Number: 1051 East Broad St
Zip Code: 22044
categories: automotive dealership


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Reviews
I purchased a vehicle yesterday from this dealership. I must say that I was extremely impressed with how it’s staff managed and guide me through the purchase process. The customer service was A++. I recommend this dealership and will use it in the future. It gained a loyal customer. I’d like to recognize those that provided me with an awesome purchase experience: Jamesha, Jimmy, and Dean. Thank you so much!! The little extras that you do to serve the customer make a big difference in the customer experience.
I could not have been happier with my car buying experience and cannot thank this dealership enough for finding me the car of my dreams! The Koons team really took care of me from start to finish, making the typically grueling car buying process an easy one. Asly is an amazing salesperson and made it feel like I was purchasing from a friend. She really listened and worked with me; she was not only very knowledgeable and extremely helpful, but she was very patient. I had been hopelessly shopping around for months for a Bronco that had everything that I wanted, and after nearly giving up, she found me exactly what I wanted and more. Al and her then worked with me on the numbers and made sure the purchasing process was seamless. I am so incredibly happy with my purchase and cannot recommend this dealership enough!
Daniel was an exceptional salesman, made the buying process of our ‘19 Charger R/T easy as could be! Especially driving from 3 hours away to take delivery! Literally the best car buying experience I have ever had hands down in purchasing 30 years of owning vehicles! Highly recommend Daniel when visiting Koons Ford for a new or used vehicle!
Customers service was great. Thank to my salesmen Colin Johnson and to the Sales Manager Patrick Ramazon that found truck to my specifications. And a special Thanks to Finance expert Dean Samadi for clearly explaining my contract and they made the experience worry free. Thank you Koons Falls Church Ford.
Ayanle Lee and Erik helped me purchased a car today! The customer service experience was exceptional, beyond my expectation, from the time I walked in the door. I will refer all my federal coworkers and military friends to Koons in Woodbridge! Thank you, Julie Phillips
Buy or sell your car here! Hands down, this Koons Ford branch offers the best service in all of Northern VA! The entire staff genuinely cares that you get the best deal possible. Make sure to ask for Pouya as your salesman! He will make sure to take great care of you every step of the way. Love my ST Line!
We couldn’t be happier with our Bronco! Ibrahima went above and beyond to make sure we were happy with our deal. His customer service skills are impeccable. We would definitely recommend him.
I’ve been to a few dealerships and I can confidently say this is the best experience I’ve ever had. The staff is extremely friendly, helpful and welcoming. For me, they were able to chat ahead of our meeting to find the right car, and have it cleaned/detailed, gassed and ready when I got there. And when I forgot something in my trade-in, they had it found immediately and mailed overnight. I can’t think of a better car buying experience! Shout out to Shuvo Palma and Maged Milek for making this possible.
I purchased my 2020 Chevy Traverse from Koons Falls Church and not long after the purchase the engine went out on the vehicle. I made a huge mistake by not buying the service plan. However, the dealership went above and beyond to make sure I was able to get into another vehicle and provided me with a loan we vehicle. Colin the sale rep was so kind and knowledgeable which help me as I was not feeling so good about losing the other vehicle. JO THE finance rep was amazing too...thanks koons
I was initially nervous about buying a bronco after reading some stories online, however, I'm glad I decided to reach out to get more information, as I couldn't be happier with my purchase! The entire process was amazing and I seriously felt valued the entire time, from my initial call to driving off the lot. Everyone I met at Koons treated me with the utmost respect and made it a great experience. Shuvo has been an amazing resource and kept me informed through the entire process and delivery, I'd highly recommend working with Shuvo if you are interested in buying a new bronco. Patrick was great at helping me understand the overall process and showed me some tips and tricks on the test drive. Dean was great at helping me finalize the last bit of paperwork and helped me understand the process of titling and tagging. Honestly, everyone I met at Koons was great and based on the sample of people I worked with, I'd assume everyone is great!
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