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Fox World Travel

  1. Milwaukee
  2. Port Washington Travel Agency

Reviews, get directions and information for Fox World Travel

Fox World Travel
"After April 14, our Greenfield vacation office is merging with our Brookfield Square Mall location to offer a more centralized, expansive team to continue to serve travelers both locally and nationwide through multiple formats. Whether you prefer in person, virtual appointment, phone call email or chat, our growing team is here to support you however you prefer to connect. As the Milwaukee Area’s “Best Travel Agency” we look forward to crafting your most personal dream vacations!"
Address: 8685 N Port Washington Rd, Milwaukee 53217
Phone: (414) 352-8799
State: WI
City: Milwaukee
Street Number: 8685 N Port Washington Rd
Zip Code: 53217
categories: travel agency


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00

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Reviews
Diane Czeczot is fantastic. Provides us wonderful customer service - so prompt, accurate and friendly! The Fox Travel organization is so fortunate to have her on the team. Let's try and get her to lead some group travel trips, give her a big raise & promotion which she so deserves!
Jaquie at Foxworld Travel helped me to arrange a Mexico vacation for 8 members of my family for this coming January. All done completely online over only a 2 day period. I am very impressed by their professionalism and assistance is complicated plans.
Excellent service. Agents do all they can to help you go on an exciting, memorable vacation. No pressure tactics. The trips they offer are great as they often arrange transport to/from the airport so you're not struggling to coordinate everything.
Great overall experience! Highly recommend working with Jacqui. We got a pretty great rate for our trip, and a great resort!
Diane C. Is awesome! She makes the planning go extremely smooth and easy. She also takes the time to look at all possible options to make your trip better. Highly recommend.
Horrible!! Have tried to use this location several times to book a vacation in the past. Each time I have walked out disappointed. First, when you walk in the door they just stare at you like they really don't want you there at all. Second, the staff is not helpful at all, even trying to set up an appointment was difficult. They acted like nobody has ever made one before. There is no flow or process at all. Go anywhere but here. When I asked the unhelpful person for some information I could take with me, she tells me that she is not a travel consultant. How am I supposed to know that, you are sitting behind a desk like all the others?? I was prepared to spend money, well not here, clearly they have enough business and do not need mine. Same bad experience twice.
My mom worked with the Greenfield office while planning a vacation to Punta Cana with my step dad and they had nothing but good things to say. Diane C. was so helpful and was very prompt on getting back to their emails and questions. I'm so happy I recommended her to them.
The only reason I give two stars because the first time we came here was amazing. We were helped by Jennifer. The first trip we did was to Jamaica, it was our first trip out of the country so it was really nice to have someone else help us plan. She seemed really excited about the trip for us, followed up and made sure everything was good to go. The place she sent us to was absolutely amazing... So fast forward to this trip. We want to go to Costa Rica and thought why not go through Jennifer again since it was so good the first time. Wrong. She didn’t seem interested in what we wanted at all. She didn’t ask us about a budget or what kind of hotel we wanted to stay in or anything. She ended up price quoting us for way way way more then what we wanted to spend for a backpack experience. I went online and found flights for cheaper then she quoted us. Then went to look at the hotel she said to stay in since she didn’t show us what it looked like or even wrote down the name of the place. The room was over $500 a night! A little pricey for a couple that will be spending barely any time in the room. Especially since there’s so many beautiful places for half that price in the same exact area! I called to book an appointment with her days before we came in. I told her exactly what we were looking for, what days we were planning on going and everything else she needed to know. Yet when we went there she seemed lost like she didn’t know what she was doing. She mentioned having to call the Costa Rica Experts, another travel agency to get information. She said she couldn’t call them in Sunday’s though. I told her everything days before, if you knew they were closed on Sundays why didn’t you just call them before hand? If you didn’t know anything about Costa Rica why didn’t you just say so, and why am I going to one travel agent just to have her book through another? I can just call the Costa Rica Experts myself! Which I ended up doing. She told me she would get back to me on Monday which she never did. It is now Thursday. I know they don’t take that long to respond since I went ahead and contacted them myself. Literally took 20 mins for them to come up with an entire personalized itinerary for us all activities, food, flight and hotel included, and HALF the price of what she quoted us for JUST room and flight. I still have yet to hear from Jennifer. And it’s a shame. I have 5 different people who just got married or celebrating anniversary that have asked me for a recommendation to a travel agent for their trips. I grabbed her card when I first got there, but I will NOT be recommending her to any one now. I guess maybe Jamaica was easier to plan because you just plug in the information to Apple vacations? Anyone can do that, when it comes to actual planning on your own she does not know what she’s doing apparently. Next time learn your customers needs, get back to them when you say you will, and don’t book the most expensive hotel in the entire area just for your own benefit of a kick back. We plan to travel a lot more over the next two years, not only did you loose my business, but you lost everyone else that asked me about you too. Thanks for leaving us in the dark Jennifer....
Original agent was going to be out of the office so she passed along our info to another agent whom we did not know. The new agent, Mary, called me immediately with all the information that we gave to the original agent and proceeded with exceptional service until the time we booked the trip, about 3-4 days later. Excellent customer service.
Making reservations over the weekend was no problem at all. We were smoothly transferred to available personnel at 3 different offices without any issues. Everyone was very courteous, helpful, and able to handle all of our questions.
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