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Reviews, get directions and information for Frances Wright: Allstate Insurance

Frances Wright: Allstate Insurance

Description

As a Personal Financial Representative in Chicago, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals.



"Customer service is a priority at our agency and we understand the need to help insure what matters most to customers. My team and I look forward to working with you."
Address: 9013 S Western Ave, Chicago 60643
Phone: +17734459400
Email: moc.etatslla@thgirwsecnarf
State: IL
City: Chicago
Street Number: 9013 S Western Ave
Zip Code: 60643
categories: insurance agent


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 17:00
Saturday: 09:00 - 13:00

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Reviews
Whenever I have had a change with my insurance needs, the staff at Frances Wright: Allstate Insurance has been stellar. They are knowledgeable, efficient, professional and very patient. I remain happy with my insurance products and recommend this office with your needs.
I feel like this office no longer value their customers. Jump insurance more than 50% for home. $400 dollars added to car insurance. Emailed agent with no response. Seems everyone in the office talks in circles.
Chris Walker was such an amazing help. I left the call leaving very happy and satisfied. Typically when dealing with insurance it can be such a drag/headache but Chris had me leave the call feeling great and to be cliche "in good hands"
Every person that I worked with in conjunction with my claim made me feel like I had nothing to worry about. I truly felt like I was in good hands.
Frances Wright and her team are very professional with trying to meet the needs of their clients! Thank you for caring for my auto insurance needs!
I spoke with Ms. LaTessia Delaney today and she is a saving grace literally SAVING. I say that because I was trying to lower my premium and I was not given any options. She was very thorough and detailed in explaining my coverage in which I was able to get my premium lowered. Amazing customer service and integrity goes so far. Thank you again Ms. LaTessia!!!!! Ask for her!
I called the office several times and no one has yet to return my calls.
I stop by the Allstate location on 9013 South Western. I spoke to Briana. Briana was so helpful. I was in the office February 13, 2023. I love Briana customer service skills. She answered all my questions. She was the first agent, who went the extra mile with me. I didn't know there's was a unlimited Milewise. No one mention this to me. I'm grateful for Briana, speaking on this. Briana has a beautiful personality. I also love the way she dress. This young lady was well dress. I love her outfit. I'm so happy, I stop by, and glad Briana was there. Looking forwarded to seeing Briana again. Thank you so much Briana! You took good care of me. Ms. Henry
Very impersonal. Every time I try to contact my agent, I'm greeted with what is this regarding and I can handle it. After insisting on talking to my agent I don't get a response. After making another attempt, I'm passed on to another agent other than my agent. Then after their failed attempts to get me to talk to another agent, I'm finally connected to my agent. Instead of trying to assist me I was once again given the resumes of her staff capabilities in an annoyed tone of voice.
They’ve always been very helpful throughout the years, over the phone & in person. They always notify us of possible savings & new plans. My granny has done business with them for a very long time with no issues. Entire family has Allstate life, auto, home, & renters insurance.
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