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Reviews, get directions and information for Franconia Service Center

Franconia Service Center

About

Franconia Service Center in is an auto shop committed to customer satisfaction. From a transmission flush to brake issues, we’ve got your solutions.

Description

Franconia Service Center is a top quality auto repair shop in Alexandria, VA that is committed to complete customer satisfaction. We offer a wide variety of repair services to meet all of your auto needs. From a transmission flush to brake issues, our highly experienced and ASE certified team of technicians can take care of the job with extreme attention to detail to get the job done right. We can also handle a number of auto services, such as checking your engine light, rotating your tires, or conducting a state emissions inspection.

We always use high-quality products in the vehicles we repair, and you'll receive a 24-month or 25,000-mile warranty on our parts and labor. Our company also supplies you with friendly, honest service, and we'd be glad to answer any questions you may have about your repair. We look forward to seeing you next time you need professional auto care to get you back on the road in no time.



"Franconia Service Center Liberty serves the local Alexandria, Virginia area with quick, affordable automotive repairs and a wide selection of new tires. We understand that getting your car fixed or buying new tires can be overwhelming. We feature tires that fit your needs, budget, and style preference from top-quality brands, such as Michelin®, BFGoodrich®, Uniroyal®, and more. We also pride ourselves on being your number one choice for any auto repair. We offer services like brake repair, oil changes, engine repair, transmission replacements, tire and wheel alignments, and more."
Address: 5520 Franconia Rd, Alexandria (Virginie) 22310
Phone: (703) 971-4111
Email: moc.cnigcas@retnececivresainocnarf
Parking: Lot
State: VA
City: Alexandria
Street Number: 5520 Franconia Rd
Zip Code: 22310
categories: automotive repair shop, tire dealer & repair shop, gas station


Opening Hours

Monday: 07:30 - 19:00
Tuesday: 07:30 - 19:00
Wednesday: 07:30 - 19:00
Thursday: 07:30 - 19:00
Friday: 07:30 - 19:00
Saturday: 07:30 - 17:00

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Reviews
Marvin and his team have taken great care of all of our family cars and trucks over the years. The team is professional, courteous and straightforward. They get my vehicles fixed right the first time. It’s obvious that they know what they are doing. I no longer even ask about the prices because of the trust they have built with me. I feel fortunate to have found this service center to handle my needs. Much appreciated! Paul Jordan
On Wednesday, August 31, 2023 I had my Virginia state inspection performed at liberty. I’ve been there several times before to have my car serviced. And as always, they were professional, courteous, and timely. Prices were very reasonable. I plan to continue to use them in the future!
Friendly and professional!! Reassuring and we’re a great help with prioritizing what needed to be done now - what was critical and what I could wait a week or two. The “annoying” check engine light was on. Also mindful of my busy summer work schedule and we’re able to accommodate me.
They were very respectful of my time and car. The technician wore gloves and was extremely nice, Farr and honest.
Initial drop on Tuesday pm was great, attendant was pleasant both on the phone and in person. I got the estimate Wednesday am labor was OK, but the parts were marked up 120-130%. When I asked Willie for the part numbers, he said "they don't give out part numbers". Got a 3200 estimate to a 1500 estimate for the same work with the same parts!!! Wow
The staff was very friendly and helpful! They had a very clean area and everyone helped me in a timely manner and made sure I knew what was going on. They got me in and out in a matter of 20 minutes and back on the road to do what I need to do and everyone was professional and kind. Definitely what I look for in a shop I take my vehicles to.
The service was so fast and easy to get in and out on my day off. I really needed an alignment, oil change and my inspection was almost expiring. Thanks to the service manager Willi for making the service flow easy. Thanks to Daniel for the oil change and for actually resetting the meter, and thanks for the alignment as well! Thank you Ali for the inspection! You guys really helped me out!
Went there for a car inspection and was pleased with the service received. They were friendly Willie, timely Ali, and professional. Patrick checked me out and also professional. Will go there again for services.
I am writing to express my extreme disappointment with the customer service I received at your mechanic's shop today. I arrived at the shop with a empty washer fluid level, and I was told by three young mechanics a black man with a neck tattoo and two Spanish-speaking men that they did not have time to add washer fluid. They were instead looking at TikTok on their phones. I asked them if they could please add the washer fluid, but they refused. They told me that I would have to come back in the morning if I wanted them to add washer fluid. I am very disappointed with the lack of respect that I was shown by these mechanics. They were rude and dismissive, and they did not seem to care about my needs as a customer. I believe that they given intense customer service training. I do not understand why they would trash someones’s business by treating customers in this way. I would appreciate it if you would look into this matter and take appropriate action. Thanks
DO NOT go here.would give a 0 if possible. They will try to charge you $100+ just to tell you what “might” be wrong. Went for an emissions check. They popped my hood ??? And I failed? Even though I knew whole heartedly that I was good and my car was fine. after I leave the place my check engine light is on never been on before in 7 years of driving this car thankfully it went away a day later. Anyways STAY away. I took my car to two others to places for emissions and passed both. Was still $60 cheaper than what they were trying to charge me to see what the problem was Funny how that works. Marvin may be a good dude but the middle Eastern dude who does emissions is a CROOK.
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