Frost Tower Fort Worth

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"For the past 150 years, we’ve worked to make our customers’ lives better. That’s why we’re constantly improving and adding to our full range of banking, investment and insurance solutions. The result is the Frost difference, an intuitive experience that helps you manage your money, grow your wealth and protect your assets with the latest technology, industry-leading security and a reliable financial partner. That means we’re here for you 24/7 with sound financial advice and everything you need to reach your milestones. Because when you have an account with Frost, you have a relationship with Frost. Stop by your nearest financial center to experience the Frost difference and discover how we can help you now and in the years to come."

Address: 640 Taylor Street, Fort Worth 76102

State: TX

City: Fort Worth

Street Number: 640 Taylor Street

Zip Code: 76102

categories: event space

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Reviews

Customer service is great, but their ATMs in Tarrant county are broke or out of service more than 50% of the time I try to use them. They’re definitely due for an upgrade. Chase bank ATMs never have this problem. I bank with both.

This was my second trip to their new location. On the first trip, which was just shortly after they opened, service was very slow. In addition to slow service they also set my HSA account up incorrectly. When my wife and I went to our neighborhood location to pick up her debit card the folks there saw the errors and had to recreate the account. Today I went in to open a new small business account. After about 10 minutes of waiting in the lounge,with no acknowledgement of my presence, I got up and walked out. Funny thing is the person who told me to wait just looked at me, without saying a thing, as I walked out the door. I doubt I will give Frost a third chance.

I only came in to get my debit card replaced and they were very quick and prompt about it. It only took 5 minutes!

Speedy service.

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