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Reviews, get directions and information for Furniture Gallery

Furniture Gallery
Address: 1166 N Azusa Ave, Covina 91722
Phone: (626) 339-3138
State: CA
City: Covina
Street Number: 1166 N Azusa Ave
Zip Code: 91722
categories: furniture store


Opening Hours

Monday: 10:30 - 20:00
Tuesday: 10:30 - 20:00
Wednesday: 10:30 - 20:00
Thursday: 10:30 - 20:00
Friday: 10:30 - 20:00
Saturday: 10:30 - 19:00
Sunday: 12:00 - 18:00

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Reviews
Staff was helpful without being pushy, and they had a good selection on display on the floor in addition to the catalogs. Reasonable delivery price.
AMAZING CUSTOMER SERVICE !!! As a small business owner we always love to support other small local business. Was totally blown away of the quality of furniture that they had. Meaning that the furniture that is sold here is here to last. There we able to example why their furniture stands out than any other ones. Not like other big box stores in which they sofas break or a hinge stops working. Overall great products, great service, and amazing staff. Just stop by to take a look ! you wont regret it !
Bought a console Table and had a very positive experience. Anthony went out of his way to accommodate. Will be doing business again in the future.
In December of 2018 my husband and I purchased a futon. In April we noticed that the cushion was not as comfortable as before I we could feel the springs when we sat down. One side was already tilted with no back support. I called Tina to ask her if she could help us out and replace it or fix the issue. She said that maybe she could do something about it. Took it to her and she had it for 2 weeks saying that the people that were supposed to replace it we're not going to accommodate us so she was going to give us a brand new one .Then meanwhile everything that came out of her mouth was just a lie she would repeat her stories it was ridiculous! Finally it came back to us. We still had to go pick it up and it was the same one wrapped up in a brand new box with plastic bags they did that to make it look like it was new but I realized I it was the old one that we had. Mean while she lied to me and said she replaced it with the new one because the company couldn't do anything about it. Her customer service is really bad she has caller ID when I would try calling her within those two weeks she wouldn't answer and when she did it was always the same story. Her husband or son that works with her would also lie for her, he even went as far as to say one time that I was calling the wrong number. I am not satisfied with our futon at all they refurbish all of their Furniture there stay clear of this place!!!!!!
It was an incredible experience to buy our furniture here. They have a great customer service and an affordable prices. They also gave us vases for free. I recommend this store for their good quality of products and service. -Rondell
I have bought several furniture pieces from here over the years, the most recent being today. Customer service is still top of the line, merchandise selection is always plentiful, and prices are always competitive.
I have been going to Furniture Gallery for all of my furnishings. My last purchase 4 Chair Dinette set. LUV IT!! Tina and staff very nice. I will always go to Furniture Gallery.
This furniture store is really good!! I’ve gotten a lot of furniture from it and it’s great quality! It also has great customer service
Friendly people there to help you choose your furniture. CUSTOMER SERVICE WAS HORRIBLE after I purchased my furniture. False promises was made on delivery. They kept giving me the run around on the day it was suppose to be delivered until I showed up at the store 5 hours after the proposed delivery time. Told me the furniture was not going to be delivered that day, why couldn't you tell this to your customer over the phone or give a courtesy call so you don't waste someones entire day?!!? 2nd promise was that the furniture will be delivered on Monday mid afternoon. Noon comes around and I call to get an estimated time frame so that someone can be there to receive the furniture. Still no idea what the time frame was and said they would call me back and let me know. 4pm comes around and still no phone call. 7pm rolls around and I decided to call them since they close at 8pm. They then tell me that they just loaded the truck and is on the way there. ONE guy shows up to move a king side mattress, a love seat and a sofa, are you freakin kidding me?!?! When the hell does a paying customer have to assist your delivery guy to move the furniture into a house?!? I would NEVER ever recommend this place to anyone, and will NEVER ever give my business to them again.
I ordered a bed from here and paid in full last month, I still haven’t gotten it and when I call they keep making excuses saying that they got the wrong size and they had to send it back or they say that it was broken and they had to remake it. Instead of calling me and telling me what’s wrong and why it’s being delayed they just wait for me to give them a call. It’s just annoying and my kids have been sleeping on the floor because they don’t have a bed yet.
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