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GameStop Eastland Mall - 4053

  1. Evansville
  2. Green River Shopping Mall

Reviews, get directions and information for GameStop Eastland Mall - 4053

GameStop Eastland Mall - 4053
"GameStop is your home base away from home. We look forward to knowing your name, your game and your gamertag, too. As gamers, we are always ready to help you raise your game, whatever it may be. C'mon on in. There's play to be done, so stop by your local store or visit us online and let the games begin."
Address: 800 N Green River Rd, Evansville 47715
Phone: (812) 471-7073
Parking: Lot
State: IN
City: Evansville
Street Number: 800 N Green River Rd
Zip Code: 47715
categories: shopping & retail


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 12:00 - 18:00


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Reviews
Was visiting here last month and the employee who was working that night was very abrasive and rude to me and my friend. I was looking at the bin of different character figures and asked my friend "what's this?" referring to the fact I didn't know who the character was and the employee interrupted as if I were a child and proceeded to explain to me what an action figure was in a very smug tone. Among other things he did was just as smugly try to explain to us what a Switch controller is and does, interject more comments into conversations my friend and I were having including telling me "You've said the same exact thing 6 times since coming into the store" and hollering after my friend and I left the store "Are you gonna buy anything or not?" No. No we aren't. I'm an adult, I would like to be treated like one when I go shopping, even if it's at a game store.
Will not shop here again. My son saved his money and bought a very expensive Pokémon set, guaranteed to have certain cards inside. One of the special cards was missing. I called and they multiple workers and the manager told me there was nothing they could do. Their policy is they do not allow returns or exchanges on trading cards. They even told me their registers would not be capable of doing it. I explained all the card packs were unopened, and that the product was not as described and someone needed to make it right for my son. Again they told me, there was nothing they could do, but they would give me a customer service number. I called a different store location and they immediately told me, without hesitation, that I could bring it to them and they would exchange it for my son. Funny how their registers handled the exchange with no problems.
Great staff and customer service very knowledgeable gentleman served us today! Exchanged defected item with upgraded version! Renewed my membership! Due to the fact that the entire visit went so smooth. Great job!
This specific GameStop is great. They usually have what you're looking for. I gave it 4 stars because the one person who was working and helping us didn't know much. I was told that GameStop doesn't price match their App or their website by the manager who was working. The manager was new so he was making several phone calls to people from other locations to verify his actions. The manager was extremely helpful and you could tell he was trying his best to help us and figure things out. He was kind to us and we were kind back. Another store manager from Henderson showed up and helped the manager who was helping us. The Henderson manager was a jerk at first but came around. Like I said this GameStop isn't bad. The managers just need more training before they're released on their own. I understand staffing issues but maybe with more training we can help with staffing issues by making employees confident and knowledgeable about their job. Overall, everything worked out and everyone was happy after a 2 hour process.
One of the best GameStop experiences my gaming family has had. The sales person was very kind and knowledgeable about upcoming games, their pro-program, and preorders. Our family of gamers will definitely be going back.
Awesome place. Great service every time and always greeted when entering the store.
Very nice friendly people they go out of there way to help you.
Got recommended a gamewhile on a hunt for a new one anyway that I didn't know if I would like but I actually enjoy it very much. The game is Life is strange True colors.
Really nice staff! Don't purchase new games, they're pricey, but used ones are always at a good price!
The guys working were very friendly and helpful. We found exactly what we needed at a great price.
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