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GameStop

  1. Leesburg
  2. Leesburg Electronics Store

Reviews, get directions and information for GameStop

GameStop

Description

GameStop is the world's largest video game retailer. With over 6,100 stores located throughout the United States and 17 countries, we are the retail destination for gamers around the world.



"GameStop is your home base away from home. We look forward to knowing your name, your game and your gamertag, too. As gamers, we are always ready to help you raise your game, whatever it may be. C'mon on in. There's play to be done, so stop by your local store or visit us online and let the games begin."
Address: 10401 US Highway 441, Leesburg 34788
Phone: (352) 323-8009
State: FL
City: Leesburg
Street Number: 10401 US Highway 441
Zip Code: 34788
categories: video game


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Reviews
Been going to this Gamestop for probably the past 15 years or so and haven't had any major issues. Seems to have a good amount of product in stock and the staff are usually great. The only reason I'm giving this place 3 stars is lately it is beyond ridiculous how persistent some staff are in trying to upsell you on preorders, warranty's etc etc. Like I get that corporate is to really blame here but most of the staff can take a hint and stop pushing it with the exception of atleast 1 employee there who I'm pretty sure is a manager or key holder or at a similar level. Good lord it is absurd how many preorders, warranty, protection for this protection on that sales questions you get when you're trying to buy something. I get it, I've worked retail too so I know how it is when corporate pushes certain metrics but there is a line between trying to meet that quota vs just being a scummy sales person. I hope that there isn't a lot of customers that don't know any better getting taken advantage here with some of the pushy upsell attempts. Like I said it isn't everyone that works there, for the most part most are pleasant. There are items or times where offering an extended warranty or additional customer protection makes sense but there are a few that will offer it for every single item. To the majority of employees, yall deserve atleast 4 stars. But 1 or 2 really pushy team members ruin it. It is so bad that if it wasn't for the 20-25 minute drive I make usually with atleast 1 or both of my kids I would seriously contemplate just leaving without purchasing anything and coming back when those 1-2 folks aren't there. The thing is I also feel bad for pointing them out. As they are doing what corporate or district managers push on them. Eh....... it is lame and honestly just a shame. Sorry for anyone that reads this long, silly rant haha
Good location. Even better since that dude, Tom got fired like 10 years ago. He was the worst! This location will always be scarred by his memory.
Did an online pick up order, it was cancelled before I could pick it up because they sold the last one that I had already reserved for pick-up.... Then I was refunded but not my pro reward that I also used on it, still waiting to get that back. Store associate was unhelpful.
I have been there a few times in the last couple weeks with my toddler son who is known to bounce off the wall. There is a gentleman named David who has helped me both times and has been very well spoken and patient while I deal with my toddler. The store has been very clean both times I have been in there and they have a very good selection for great prices. We went in expecting to just buy one game but got two for a very low price.
Asked the dude if they sell Nintendo switch docks. He straight up said no because it’s not a Nintendo licensed product… He didn’t even attempt to look it up. I pulled this up showed it to him. If he would have said “oh man I may be wrong then” I would have bought it there but he just looked at me like he knew more than me. So I told him straight up you shouldn’t just tell people things. Told him I would have bought it here but I don’t trust him anymore. Then I left.
Super knowledgeable and friendly staff. I'll typically make purchases in store instead of online because the employees are so friendly and can give good recommendations that I might not have otherwise known about. They also have a really great warranty program for consoles, no questions asked exchanges on broken items that are covered. It's always a pleasure to go to this GameStop!
Rude service the last 2 times I’ve been. This last time, walked in, asked for a headset for my kid. Guy told me behind the counter was all they had maybe about 5 headsets. I started to look around and saw boxes away from the counter, with the headset I wanted. I asked about it and got “LIKE I SAID...” with attitude. Thanks for that, dude. Because I love going to a musty-@$$ GameStop during a pandemic to get talked-down to. Sometimes the $20 discount ain’t worth the lack in service.
I know nothing about video games, so this review is for fellow ignorants: I wanted a game system which my kids could enjoy. I wanted something which would work for my child with disabilities. The guy selling showed me all the different controllers. He took his time and was very helpful with my specific needs. He did not put on any pressure to buy. He answered all my hundreds of questions and didn't make me feel stupid for not knowing. Highly recommended.
Demetrius, Jeff, Zack, and Bradford are always a joy to see. They are very knowledgeable about not just current gen stuff, but the retro stuff too! Asked em about my Pokemon Yellow Version, and they pointed me in the right direction about changing the battery. 10/10
DONT GO HERE. NEVER. Went in yesterday to buy a PS4 Pro, the sales associate suggested that I buy a PS4 slim instead. Obviously, the price different was drastic so I bought the Slim. Got home and realized I needed a Pro so I went in to return the system, upon which the sales associate told me I can’t return it and I lost 200 dollars of value on the system. These guys suck big time don’t go here
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