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Gap

  1. Richmond Heights
  2. Richmond Heights Clothing Store

Reviews, get directions and information for Gap

Gap
"Gap St Louis Galleria is your destination for everyday dressing. Shop modern American essentials for every generation from the perfect T-shirt to softest sweats and jeans in every fit, shape, and size. Find us online or in stores. Enjoy free curbside pick-up-or come by and say hi don't forget your mask!."
Address: 1085 Saint Louis Galleria, Richmond Heights 63117
Phone: (314) 863-0144
State: MO
City: Richmond Heights
Street Number: 1085 Saint Louis Galleria
Zip Code: 63117
categories: clothing store


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Reviews
As someone who has worked in retail before, I know a heavy amount of training is focuses on loss prevention, and I guess corporate would be proud that this location takes it to an extreme. I eventually had to resolve a return issue over the phone with customer service because the manager just assumes everyone is trying to steal from them. Essentially the store stole an item from me during a complicated return, but thankfully customer service figured out the transaction issue and refunded me for the item taken by the store.
Asked for the receipt in my hand and it was put in the bag whilst the cashier proceeded to dismiss me.
Had A Amazing shopping experience got to the counter to checkout the clerk Aaron informed me about a pair of trousers to go with my shirt, he was so professional and polite I bought a belt and a trousers on sale didn’t go over my budget......Thank you Aaron for a remarkable shopping experience! I shop there all the time never had an Amazing well dressed person represent the company so well Impressive Impeccable Service!
Was gonna give 3 stars, but 1 extra star for the nice staff. A whole row of dresses was under the "select dresses $29" sign, but they rang up as $49. The lady pointed out it said "select" dresses, except my point was that every single dress was $49 - there was NO anything for $29; which is false advertising. I am happy to report that the manager apologized and honored the $29 price. I'll be happy to return once they figure out how to advertise more honestly in their displays. The staff there were very nice and helpful.
Very rude receptionist guy woth beard. Didn’t even say hi when we greeted him upon our entering. Didn’t want to buy it since he was not nice to us.
In my 5+ years as a Gap Card Member, I've never had such a disappointing in-store experience. I was in the store for nearly an hour, and never once was my presence acknowledged not a "hi, "how are you doing," "can I help you," etc.. My arms were literally overloaded with merchandise, and no one ever asked if they could help set up a dressing room for me or put my items aside even though multiple employees walked by and looked right at me. Then, I was up at the register waiting for someone to ring me up, and after a couple minutes an employee came over and helped ANOTHER customer who got ther AFTER ME--despite all my things being on the counter. Seriously questioning if I was a floating ghost or something... I've had plenty of retail experience in my day, and such customer service would have never been acceptable.
They need more size selections in jeans. Whatever happened to relaxed jeans, by the way or relaxed bootcut? Some of us guys actually have a butt and thighs. Think about that Gap!.... and then give me a call & I'll see about giving it a second chance. Oh, and your shirts? Not all of us men who wear a 'Large' are actually tall as well, so none of your shirts fit without having them tailored either. : It's too bad, because you actually have lovely styles of shirts to choose from. I'm 5'6 - so not too crazy short, either.
The store was very clean. The Personnel were very friendly and helpful. They have a lot of modern clothes an upbeat things. I would recommend this store to my friends.
Dark skinned dude with glasses needs to be trained again on customer service or keep him in the back on unpacking detail. It is pathetic if u can't answer with a straight face or at least pretend u like your job! Negative stars for u dude.
Gap is okay, nothing special. While browsing today, there was a sales associate organizing clothes close by. She just looked at me and didn’t even greet or say something, it was extremelyyy awkward.
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