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Geek Squad

  1. Muskegon
  2. Norton Electronics Store
  3. Muskegon Electronics Store

Reviews, get directions and information for Geek Squad

Geek Squad
"Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology."
Address: 5425 Harvey St, Muskegon 49444
Phone: (231) 798-6407
State: MI
City: Muskegon
Street Number: 5425 Harvey St
Zip Code: 49444
categories: computer repair service, electronics store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 11:00 - 20:00

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Reviews
It did take almost a week to get them out. However, they were very careful not to track in anything from outside. Also, after telling me that the TV couldn't be repaired, they looked up equivalent ones that were on sale.
I have had two schedule delivery appointments. I had to leave work on both days only for the delivery driver to never attempt to make the delivery. They keep offering to reschedule stating no one was home. There are cameras around my home and ring doorbells at every entry. Geek Squad Bryan never showed up on any scheduled date. I still don’t have my appliance and they are trying to reschedule me now. 0/10 DO NOT RECOMMEND!
Bought a brand new washing machine with warranty and at malfunction after 6 month. Try to set up appointment through Geek Squad to have someone look at it nobody ever showed up called they have no record of anything totally waste of my time. Throwing the brand new washing machine out to the curb and going to a local appliance store to do my shopping for now on
Waiting patiently for 8 hours for Best Buy to show. Haven't shopped there in years and now we know why. Wont shop there again.
Next day appointment. Great service. Very happy.
The geek squad employee that "helped me" was a bit narcissistic. He did a great job of making me feel stupid. After all that, I didn't end up getting my phone fixed and he took my screen protector off without having the replacement in store. I left with a naked phone and am having troubles getting the lifetime replacement actually sent to my house.
Worst place ever. Some lady deleted all of my pictures. Meaning she reset my entire phone. I lost everything & her response was MY BAD… seriously? Thank you for taking away the last memories of my grandparents, my wedding & the delivery of my children.
If you get a insurance plan, Its a joke. I was told I would have to pay more than my phone was worth to get it replaced, I bought it for $50 after they messed up on my original phone when it was about $110 with no discounts, I thought that was awesome! Then I dropped my phone and went to use the plan and was told it would be almost $50 to replace it and they wont even attempt to repair it. I will never buy a geek squad plan again, waste of my time and money. I get why a deductible has to be charged New phone comes out, and an "Accident" happens, Rendering the old phone unrepairable and then someone gets a nice new phone for just about nothing . but please bring it up when buying the plan.
Most of the time I am quite happy with the Geek Squad. This time I was quiet disappointed. It was probably more due to the Tech and his willingness to assist me with my concerns.
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