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Geek Squad

  1. Owasso
  2. Owasso Electronics Store

Reviews, get directions and information for Geek Squad

Geek Squad
"Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology."
Address: 9055 N 121st East Ave, Owasso 74055
Phone: +19182725119
State: OK
City: Owasso
Street Number: 9055 N 121st East Ave
Zip Code: 74055
categories: electronics store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 22:00
Saturday: 09:00 - 22:00
Sunday: 10:00 - 20:00


related searches: Walmart Owasso, Best Buy Owasso, Best Buy Tulsa, Sam's Owasso, Target Owasso, Office Depot Owasso, GameStop Owasso, Appliance stores in Owasso, OK
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Reviews
Can't call Geek Squad to ask a question and you can't just show up you have to have an appointment. If your locked out of your computer you can't make an appointment. Not everyone is Geek smart. Received a text that my computer was ready to pick up once again I didn't make an appointment they had the computer I waited 20 minutes just to pick it up. The Geek argued with me that I didn't wait 20 min I waited 5. Very rude and this appointment thing is ridiculous the next one on the board was 20 after I got there so why did I have to wait????
Forget about calling Best Buy to see if there Geek Squad can do repairs for you. I was the phone for thirty minutes bouncing between there phone tree. Never spoke to a person
You are supposed to schedule appointments but then the staff just serve whom ever comes next. Appointments don't seem to matter. Also, their plans don't cover much. Every time they want you to pay more money for more coverage and then the parts ad well. What in the world! What is the original coverage of $200 per year for? And the pjone plans only cover if your phone gets rained on... not good insurance at all! Nor is the Geek squad staff very helpful.
Geek squad will do anything and everything from actually looking for a technical solution. They push insurance plans for all products because if you break anything or it malfunctions it's way easier for them to hand you a brand new something and charge you another $60 for a new insurance plan than it would be to fix the problem. What I mean by that is when you make a claim, say you broke a fit bit, then it completely uses your insurance plan. Thus, once you get your new item you have no plan which means if you want to stay covered you need a new plan which, you guess it!! $60. So in other words.. great insurance salesmen. Terrible solutions people.
I wish negative star was an option. Tried telling me laptop hard drive was completely bad after taking in for repair & needs sent off because non operable & all data lost, AND for additional $500 they could get data recovery. I decline & got it from them. I googled how to get laptop out of mode they had it stuck in. 5min later had it back to home screen & working with data still saved. I am not a computer guru at all either. They couldn't fix the slow performance issue I took it in for, so act like shysters & try to get me to spend more money with them. Beware, they're shade tree mechanics who will upsell what they can.
Went in with my laptop for a replacement of hinge that came out of place. Was told by representative that the part would be between $40-120 and the initial $84 I paid would cover shipping and labor. Call back for approval of part and say I need to pay $501. Terrible way to trick people into sending out equipment then up charging them 4x the cost. I hope a manager reads this and contacts me.
Poor customer service. You get an answering machine. You push the number for Geek Services.phone just rings and rings. Try to set an appointment online to get phone repair..just says not available..but, you can’t schedule an appointment for a later time.
Don't even waste your time and go somewhere else
They were on time and did a great job.
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