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Genius Phone Repair

  1. Fort Wayne
  2. Wayne Electronics Store

Reviews, get directions and information for Genius Phone Repair

Genius Phone Repair

About

Leading Cell Phone, Tablet, and Computer repair company in Fort Wayne. iPhone Repair, Samsung Repair, iPad Repair...We do it all! Best Repair Shop In Town.

Description

Specializing in mobile device repair & computer repair. We provide a wide range of services to many makes and models including Android, iPhones, tablets, Macs and PCs

Awarded 2014 "Entrepreneur of the Year" by the Grand Rapids Chamber of Commerce

Named one of "Michigan's 50 Companies to Watch" in 2015 by Michigan Celebrates Small Business.

Finalist for the 2016 "Celebrated Service Award" by Celebration Cinema!



"Genius Phone Repair provides professional cell phone repair, iPhone repair, iPod repair, iPad repair, and tablet repair services."
Address: 4419 Coldwater Rd, Fort Wayne 46825
Phone: (260) 267-6834
Email: moc.riaperenohpsuineg@2enyawtrof
Parking: Lot
State: IN
City: Fort Wayne
Street Number: 4419 Coldwater Rd
Zip Code: 46825
categories: computer repair service, mobile phone shop, electronics store


Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 10:00 - 19:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 19:00
Saturday: 10:00 - 19:00


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Reviews
Troy replaced the battery on my iPhone while I waited. My phone acts like it was new. He is both professional and personable. I also brought in my iPad. He correctly diagnosed the problem at no charge - it was dead. Still Genius is my go to service for repair of electronics.
Troy is great! Went in with a screen that wouldn’t power up… Troy took a good chunk of time with it and in the end, couldn’t help me MacBooks are a completely self contained drop in board without replacing the board, and didn’t charge me. Could have easily charged a diag fee, was well justified to do so, but didn’t. This resonates huge with me, and so I am here now telling you to give this place a shot!
Troy did an excellent job in fixing the issue we had with my wife's cell phone. Highly recommend and working with Troy on your repair job
Troy was wonderful in helping me get my phone in working order again! Great personality, and very helpful!
I dropped my phone and the entire screen when black. Troy had it fixed in less than an hour! It’s as good as new!
Fast friendly service! Said for me to come back in a hr. and even though I was a little early it was fixed and ready to go! Highly recommend!
DO NOT GO HERE. GO ELSEWHERE. They lie and try to gaslight you. I wouldnt trust them to take care of a fake plant. I took my ipad there because the screen went out over night. They didnt have the the part, said it would be fixed in 5 days for $180 which was fine. I pick it up, the screen is fixed, battery is at 4 percent. I get home, the screen keeps flickering on and off. I tried to charge it, for over an hour and it never charge. I called and ask to bring it back. I was then told that it could be the battery or the port and it would be 150-300 to fix one or both. Something didnt seem right so I asked if they could just refund me for the part that they had put in because it was $80 and i would just accept the $100 service. And just go buy a new ipad, because i barely had the 180, much less another 300, for it to maybe work. I ended up picking it up abd taking it to another store. Where they told me that Genius bent the enclosure from fixing it. And thats why it wasnts working, and there really wasnt any way to fix it. I called Genius to see what they could do about it. I told them what the other shop said. Troy said that they must have bent it, and told me it was Genius because it wasnt bent when they had it. He know who i am, and whos ipad it was and hes the ones who worked on it, and gave it to me and it wasnt bent at all. When i told Troy that i had video, and was watching them the entire timethe other shop. Troy changed his entire tune, and said give me a second to look up your report. It then changed to , oh yes it says right here it was bent. When i asked for an email of the report. He said he couldnt do that. Just save your self the hassle and dont go to them.
This company is the best!!!! Another place wanted to replace my iPhone battery by keeping my phone for 24 hours, and telling me to get there when they open to get in line. CPR did the job in 30 minutes while I waited for the same price! I used them 4 years ago to replace a speaker in my phone. Same service — fast, professional, reasonable! I’ll be back!
Went to take an iPad in to get the screen fixed 2nd time but they’ve always do an awesome job and the turn around time isn’t long at all. With the weather and what not I really wasn’t expecting my iPad to be fixed by this afternoon. Troy is awesome, he’s the one who fixed my ipad and hopefully does wonders on this switch I’ll be bringing in later. Chester was understanding and thorough with the information given. These guys are my go to and I always recommend them if I have family or friends that are in need of their electronics fixed.
I was very pleased with this repair shop! Troy was courteous and polite. He answered my questions, explaining so that I understood what he was going to do and the same when I picked up the the iPad. It was done same day which made my day. He also showed me other product in the store that I may have needed. This place was recommended to me and I will recommend it to others
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