Giant

Miserable!! Construction has been dragging on forever, so the store is constantly a mess. Selection keeps changing for the worse as well. But the worst part is checkout. Never enough full service checkouts. The cashiers in the full service lines have a loud attitude. And the self service checkouts are utterly demonic. Incredibly difficult to use. They don’t recognize the bags you bring. Constantly need to call over attendants. Just a miserable shopping experience. I’ll drive farther and pay more to avoid this train wreck.

I was totally disgusted at what took place today. I watched a cashier openly chewing what looked like a candy bar while she worked the register. While the same cashier worked the register, a very feminine male walks over to her and pulls his shirt up exposing his back to her. Whatever was going they finish and he walks away.... The same cashier that was eating the candy bar and examining its back was now ringing someone out without sanitizing her hands. You can see a grape and something else near her conveyor. While she's checking out the customer the feminine kid comes back and now the commotion is about a spider near the grape so the cashier and the the boy refuses to move the grape and whatever was there so another cashier and two other people come and a young man gets a napkin and clears the items. Giant you have to do better with your hiring and employee education.

I have been going to this grocery store for over 6 years and it just keep getting worse. The customer service is at an all time low. I had to ask the cashier if she wasn’t been paid to pack the bags when the belt got full and her answer was a straight NO! I can not use the self checkout as I am 1 of those customer who do grocery shopping every 3 weeks. It has become very annoying that I am met with stinking attitude each time I visit and spend my hard working money that pay these employees!!!

The beer selections are good but the experience is not. If I can describe my experience in 3 words, it would be unacceptable, ridiculous and discriminatory. This place is ran by teenagers who give us adult customers a bad name. I feel that they need to be retrained and have better staff. The managers there are nice and accommodating for the most part. Also the staff working in customer service and beer need to be retrained and possibly held accountable. Never in my 26 years living in Wynnewood PA have I felt discriminated against in my life. If something is not done, I will resort to legal action. As for the managers, they need a raise.

There is overall good selection and quality of food. The self checkout is very annoying with the machines barking at you repeatedly if you don't place the items fast enough on the bagging area. Decent produce and selection of prepared food as well as meats and cheeses. Prices are about average for the area with posted sales a bit confusing. Not bad overall.

I’ve done online pick up orders at this location twice now, and I will never shop at this location again. Both experiences have taken me over 30 minutes to get my groceries delivered to my car. They make you park in the fire lane that clearly says no parking, when there are designated parking spots for online pick up. And then they take over 20 minutes to come out, and I had to call multiple times before someone comes out. My groceries were not labeled within the locker, so the employee just started yelling out items he saw in the bag asking if I had ordered them. Horrible experience, would not recommend.

Any five star review is not from anyone who has ever shopped here. Long lines, never have everything I need in stock, rude employees. Huge Kosher section is it’s only plus if that’s important to you. If not literally go anywhere else…

I will never come back for an online pickup waited for 30min outside, called the phone number on the sign but the lady who answered from costumer service inside said they dont handle online pickups, and she gave me the 1800 number instead. I we t inside and yet they had no clue who is in-charge. They asked me to park on the fire parking area, and yet nobody showed up. Ended up cancelling the order and leaving disappointed. I dont know how come Giant is doing so poor with online pickup 2 years after covid era!!

I needed to grab one item at 10:55 they would not let me in. Store says it closes at 11.

Do yourself a favor and go to a different grocery store than this one if you can. The lines to check out are typically very long - the self checkout line often goes all the way to the back wall of the store. Also, do not order Giant Direct from here. The last time I placed a pickup order so I could avoid the previously mentioned checkout lines, they didn’t even have my order ready and told me to call some phone number for a refund. If you can help it and have the time, go to the Broomall or Havertown Giant instead of this one. They both have much better selection, shorter wait times, and friendlier/more competent staff.