This is the best hospital I’ve been to in my life no lie. The staff, the emergency room staff, the attentiveness, the measures they go to provide you with what you need, the doctors and nurses, the food is even good I swear to god and it’s super clean… I would drive whatever distance to go here. I can’t believe it honestly. I’m currently here now 2 days and I’m just shocked how quick they did everything needed to see how to get me better… my primary dr isn’t even this good. Thank you for being the best… I’m not sure about these bad reviews but my experience has been top notch. Hospitals down south don’t do anything won’t even order scans nothing. I’m blown away by this place.
As a fellow Registered Nurse I was very disappointed in my nursing care. As a nurse your main job is being an advocate for your patients and your failed terribly. Besides not calling Hospitalist when needed also an employee named Burnidett told me I had to stay in my room of course with an attitude and I'm not a 1013. I have requested calls from admission without a response.
Lakeside, you have to truly do better! On a rainy day, several of my family members and I went to the Emergency Room to see a family member, when we were told there is a one person policy to go in the emergency room no problem. But, while that one person went back to see a family member, the rest of us had to sit outside. What was the weather like? Rainy and Mosquitos!! It is a disgrace for this hospital to treat families like this who are coming to care for their loved ones. We all had our masks on, what truly is the problem??!?! Ridiculous.
I was brought to Lakeside on a vent having Covid Pneumonia. I was there approx. 22 days. I only remember the last 3 days. They treated my husband and daughters so kind. The phone calls from family were treated with care. I lived and feel that they did everything they could to help the Lord heal me. Our family has been so blessed and we all thank each of you.
My mother was well taken care of here. I was blown away the level of utmost professionalism here. The ER nurse, Tito was amazing! He treated my mother with the highest level of courtesy and care I have ever seen! I am beyond impressed by everyone! I am very grateful by this hospital. I cannot thank everyone especially Tito enough taking care of my mother.
I went in for a CT scan because I had a kidney stone and was referred by a local urologist. I gave my insurance information and got the scan. That was several months ago and I keep getting bills for $3,000. I kept calling and asking why my insurance wasn't billed, and the business department would say that they were having a glitch in their system and that it would be fixed soon. I finally found out that my claim was denied because LSMC failed to send the needed paperwork to my insurance. Now I am having to submit an appeal that has no guarantees of being granted.
Not happy with my mom having to wait over 5 hours to get started with her dialysis Lord knows this is not right. No one even comes in the room to explain anything!!! Not cool. First time she came in at 7:30 am and didn't get to go home until 7:30pm
My mom who is 83 years old was taken to LSMC. She lost her vision sudden and began to panic. Upon my arrival to the hospital ER I spoke with Brian charge nurse , I asked how's my mom and what's her diagnosis. He began ranting " your mom was yelling and screaming, we don't have to dial a phone for our patients it's out of courtesy we do that and I told her we don't have to. " I told him she's an 83 year who suddenly lost her vision, I could understand her panicking, no empathy now what's going on with her. Brian, a 6ft guy abt 220 lbs who wears his sleeves on his shoulders. My mom said she began to randomly push buttons on her cellphone trying to call her family because no one would dial the phone for her. My mom has been to LSMC several times and I must admit her care was exceptional. This was just one bad experience. I've also encountered Dr. Alonsoperez several times. He's one of the best. Very professional, kind and caring.
I am writing a report on a Nurse Nauyawho is at Lakeside medical for my grandmother age 92 . I called and ask for an update and she didn’t even ask me for the code that is on my grandmother she just preceded to rudely say “Did you know she was discharge yesterday and her daughter didn’t pick her up ?” … I , then called my aunt whom she was speaking of and Nauya hung and said “I don’t have time for this” as my aunt is trying to explain her concerns. My grandmother is 92 with covid and pneumonia. She have only been there a day since they tried discharging her with no plan of care. She isn’t better she is the same way as she came there.
I had the best experience here delivering my son in the beginning of October 2020. I had the best nurse, Karen, who was on point and always there when I needed something. Dr. Collins was my Dr that delivered my son and he was truly amazing amd had been amazimg throughout my whole pregnancy.
