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Reviews, get directions and information for Glas' Florist

Glas' Florist

About

Your Wedding & Event Floral & Design Specialist. Providing you with flowers & design for your big day & every other day.

Description

family owned flower shop served grand Ottawa area over 55 years. experienced professional florist will offer you elegant floral product at all your needs.

Impressum

At Glas Florist we have a passion for flowers & we would like to share that with the gift of floral. Glas Florist providing you with flowers for your wedding, special event & everyday occasions.



"fresh and silk arrangement for all the occasions."
Address: 1300 Carling Avenue, main floor, Ottawa K1Z 7L2
Phone: 6137296171
Email: moc.oohay@tsirolfsalg
Parking: Lot
State: ON
City: Ottawa
Street Number: 1300 Carling Avenue, main floor
Zip Code: K1Z 7L2
categories: garden center, florist


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 17:00

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Reviews
It was Easter Weekend and I called this florist to prepare a floral arrangement and deliver it the same day if they could. I wanted to say "Thank You" to the wonderful caregivers and staff at my Mother's long term care home. I have not used this florist before, but they were the closest to the long term care home. I explained in detail what I wanted. They delivered what I asked for and more...they added a balloon to say "Thank you" too. They exceeded my expectations. The picture was taken a few days after delivery. Thank you for helping make joy.
Amazing bouquet and excellent customer service - I will be buying more flowers from here!
very bad experience the bouquet delivered was nothing or similar to the flowers I've ordered on line; "totally different and looks very cheap compared to what is advertised on line". when spoke to the manager their only solution was either to keep the flowers or they will send the driver to pick up the flowers for refund; they showed no sympathy or tried to compromise to satisfy client, their attitude was take it or leave it. Will not use their business anymore.
I placed an order for the next day which they did for me without question. From what the website shows to what was delivered were two different things. Would not recommend.
Delivery was next day service as requested, and the online ordering worked well. I had approved substitutions for flowers, as needed next day service, and if I did not approve, they could not guarantee it. However, not one flower in the bouquet delivered was what I had requested, nor was the look of the bouquet the same at all from the online picture. Why have online pictures if it won’t represent what you will buy?
My son ordered flowers for his grandmother's 90th birthday to be delivered. They were delivered on time, but... Zero degree weather, the flowers were not wrapped, and got touched with cold. A $60 fresh arrangement we could have bought 10 bunches of flowers at a local grocery store and dollar store vase. Stay away from here. Would love to post pictures...was not sure how on this sight long stems stuck in a the green foam that looks like a 5 yr old did them. A zero rating but would not accept.
This place is an absolute scam. Would rate 0 stars if it were an option. Paid $70 for flowers and an extra $20 for a delivery fee to be delivered on Valentine's Day. Not only do they fail to deliver flowers or refund me, but they have the nerve to e-mail me a confirmation that the flowers have been delivered. It's now a day after the incident and this "business" has been dodging all my calls and e-mails. Let this be your warning not to order anything from this f****** JOKE of a florist. Best believe they won't be getting away with this.
I wish I had read some of the reviews here before ordering. The arrangement I ordered and the one that was delivered looked NOTHING alike. I called to complain and got the same response as she has given others here. "I put in the same value even if flowers aren't the same" and "I didn't charge you extra for delivery even though it was 20 km away". Then don't say you deliver in Ottawa and surrounding area on your website!! I honestly could have purchased a $2 glass vase and $20 worth of flowers at Costco and done a better job myself -- and been $60+ ahead. DO NOT ORDER FROM THIS PLACE!!!!!
This was the first time I have used Glas' Florist as I am not from Ottawa. They provided such wonderful personal service and the arrangement was high quality and everything I had hoped for. Even got an email confirming delivery. The recipient told me that the delivery individual was so nice. Well deserved 5 stars and would highly recommend them.
I usually don't write reviews but I feel like I really need to so thay people don't have to deal with what I had to deal with. The worst customer service I have ever dealt with. Extremely rude to deal with to try to re-arrange delivery. Absolutely not accommodating. Which resulted in me receiving my flowers the 2nd day and only to be shocked that it's not what my friend ordered, much less flowers almost half of whats ordered. And in had shape ! DO NOT ORDER ANYTHING FROM HERE
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