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Reviews, get directions and information for Glass City Federal Credit Union

Glass City Federal Credit Union

About

Glass City Federal Credit Union is dedicated to reaching out to the Toledo, BG and Maumee communities by providing financial education and financial services.

Description

Glass City Federal Credit Union is open for membership for those that live, work, worship and attend school in Lucas, Wood, Fulton and Ottawa counties; immediate family members are also eligible for membership.

Glass City Federal is a strong believer in Community Outreach; not only are all of our branches located in your community but we also participate in several community events. You will see us at events such as Claire’s Day, the Race for the Cure, the Great Strides Cystic Fibrosis Walk – and dozens of other community events throughout the year. Check out our events calendar for upcoming events and ways you can participate!


Address: 1340 Arrowhead Dr, Maumee (Ohio) 43537
Phone: (419) 887-1000
Email: moc.ucfyticssalg@rehciel
Parking: Lot
State: OH
City: Maumee
Street Number: 1340 Arrowhead Dr
Zip Code: 43537
categories: loan service, credit union


Opening Hours

Monday: 09:00 - 16:30
Tuesday: 09:00 - 16:30
Wednesday: 09:00 - 16:30
Thursday: 09:00 - 16:30
Friday: 09:00 - 18:00
Saturday: 09:00 - 12:00

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Reviews
This used to be a great bank, but now not so much. I called twice to get a loan -one for a travel trailer and once for a car and never got a call back. We have been members for over 25 years. The last straw is they let my credit card and debit card expire before sending me a new one. Credit card expired in November finally received a new card December 10th. My Debit card just expired and I have not received that one yet. Looks like everything that is set up to be automatically paid with my debit card will be declined. Thanks glass city, as long as I have to set up auto payment with a new card, it will be from a bank that still cares about their members.
I would recommend going with any other bank if possible. I went with them due to a low interest rate auto loan and I’ve been regretting it every single day. You get charged for using an external bank to make payments, as if I want to transfer my money to this bank to just pay a loan. Terrible process. Be aware you must go into bank as well to add your email to make a payment via the online portal due to “security concerns”…this makes absolutely no sense.
They are professional and explain things clearly. Always working hard to help make your experience with them easy. Thanks.
Ashlee, at the Maumee branch, is always smiling and very friendly towards me and other members of my family. Even if I just pull up to the atm and pass by the drive through window on my way out she’ll wave and say hi. I’ve never had any issues with her, or any other employees there. She managed to get in touch with me because my aunt, who is also a customer there, left her walking cane at the Maumee branch. She tried my aunt but was unable to reach her. She reached out to me and all of it was taken care of!
Every time I visit this bank, I have a positive experience. The staff is very helpful and friendly. My special thanks to Carolyn Lopez who was extremely helpful, informative, and professional. My family and I will be happy to have our business with her in the future.Thank you for your great service!
Mortgage process was a nightmare. Online application wasn't working, then called Anita Haas in Maumee to get started on a mortgage app. After weeks of not hearing back on an approval letter, she said she would check the next morning on it. To this day months after she has never contacted me again. Safe to say I took my money elsewhere to a lender who wants to help me and has good customer service.
Just went through the drive up atm. I pull up and pressed the button to speak with an attendant so that I can fill out a deposit slip, and was greeted with a very unfriendly "yeah?" Wow. Great customer service skills. Not. How rude.
The people are more than pleasant. They treat me like family and are always willing to go the extra mile to help. Love this bank. It's not just about money to them.
The staff is always friendly and fast about getting whatever you need done. They have a good business feel yet feels like they invite you in like family.
Very nice staff, however, basic requests that other banks provide are not provided here unless you are a member.
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