We want to passionately serve you by providing personalized skin care services and build trusting, rewarding relationships to help you achieve healthy beautiful skin.
We want to passionately serve you by providing personalized skin care services and build trusting, rewarding relationships to help you achieve healthy beautiful skin.
Appointment Please be aware that all treatment times stated are inclusive of consultation & preparation time. For your safety and well being a consultation card must be completed on your first visit so please arrive 10 minutes early to allow for this.Payment Terms To secure your booking you will be required to provide a credit or debit card details - no deposit is required in advance, however we do operate a cancellation policy. Please see below. Cancellation Policy
Please be aware that we operate a 24 hour cancellation policy on treatments you will be charged 50% within this time and 100% if you cancel on the day of your appointment or fail
to show. 48 hour cancellation policy on spa days/breaks and group/multiple bookings where you will be charged 50% within this time and 100% within 24hours or fail to show. These payments will be automatically charged to the card details you provided at time of booking. If you need to cancel due to medical reasons the cancellation policy will be waived, however you will need to provide a doctors certificate within 7 days of the treatment date. Refunds and xchanges Products must be returned unused, unopened with their seal intact and in the same condition as they were originally purchased. We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was purchased from us. This does not affect your statutory rights.
Health Please notify us on booking if you are pregnant so that we are able to adapt the treatment for your needs. Please also inform your Esthetician of any medical condition prior to your treatment as some treatments may not be appropriate for you. Price Alteration We reserve the right to alter prices without prior notice. Personal Items Please ensure you retrieve all your personal items before leaving the premises as we cannot be held responsible for lost items.Patch Testing is required for clients who have never had a chemical peel. See full terms listed in spa.
