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Reviews, get directions and information for Gold's Gym

Gold's Gym

About

Strength comes in many forms, and since 1965, we’ve helped people around the world find theirs.

Description

Experience Change at Gold's Gym St. Peters. With personal fitness profiles, both traditional and digital personal training options and diverse group exercise class offerings all delivered in a supportive, motivating environment; Gold’s Gym has evolved so you can transform your life.



"Experience Change at Gold's Gym St. Peters. With personal fitness profiles, both traditional and digital personal training options and diverse group exercise class offerings all delivered in a supportive, motivating environment; Gold’s Gym has evolved so you can transform your life."
Address: 5230 Hwy 94, Saint Peters 63304
Phone: (636) 447-7979
State: MO
City: Saint Peters
Street Number: 5230 Hwy 94
Zip Code: 63304
categories: personal trainer, gym/physical fitness center


Opening Hours

Monday: 04:00 - 23:00
Tuesday: 04:00 - 23:00
Wednesday: 04:00 - 23:00
Thursday: 04:00 - 23:00
Friday: 04:00 - 23:00
Saturday: 07:00 - 20:00
Sunday: 07:00 - 20:00

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Reviews
Overcharging and ZERO customer service from management. I have been with Golds Gym for about 4 years now. I have had automatic payments taken out since the day I started. I had fraudulent activity on my account and the card was shut off. This means i was 6 days late to make my $17 payment to Golds. I let the front desk know that I would bring my card in ASAP to pay that bi weekly payment and they notated my account. Finally my card came in and I paid $37 at the front desk. I wondered why it was so high, but trusted that Gold's Gym wouldn't screw me over. WRONG. They charged me a $20 decline fee??? A $20 decline fee. I have never been late with a payment ever in 4 years. And they have the audacity to charge me more then my bi weekly payment even is! I have been trying to reach management or someone to help refund me and no one is ever available. I cant even leave a voicemail, because the line for a manager rings until there is just silence. To be fair this would not even be a big deal if everything else was okay. On top of this annoyance, they raised my rates, stopped being 24 hours, don't open until 7:00am on Saturdays, and the equipment is ALWAYS broken. I am so unhappy and angry that I will be going to club fitness, where I will be able to pay less and will have more.
Working out with trainers at this Gold's Gym has been a positive, motivating experience worth every bit of effort and change required. My husband and I are 71 and 85 respectively and have lots of fun at Gold's. The staff are friendly, the people working out there are doing spectacular things, and sometimes we are too. The plant itself is truly awesome and well kept; the machines are the signature of Gold's, best I've ever seen. Lots of mothers with young children come there for an excellent kids' care program. I recommend getting the trainer experience far and away above going it alone. The depth of knowledge the trainers have is truly remarkable. Our trainers are Ross and Jessica. We recommend them both highly.
DO NOT GO TO THIS GYM!! They have completely screwed me over. I asked for my membership to be frozen 5 MONTHS AGO because I was temporarily moving out of state. I made around 6 calls over the course of 3 months and was reassured that my membership would be frozen and my card refunded. This never happened. I made ANOTHER call and found out the guy Todd that was helping me didn't work at the gym anymore. Then I started working with the manager Dan who gave me all of the same excuses. He has been waiting to "hear from corporate" for 2 the past two months. He said they would stop billing my card which of course was a lie. I had to call my credit card company to tell them to stop payments. I would NEVER recommend this gym to anyone. They will completely screw you over. If I could give them zero stars I would.
I'm very disappointed that Gold's decided to change their hours, I don't think they realize how much business they will lose to Club Fitness, because for $15 cheaper a month, and 24/7 access why wouldn't you switch? I hope they decide to at least start using proximity cards for members that want to go late at night, during unstaffed hours. Club was doing that for years and it clearly worked well for them, I really doubt that would be that hard to manage. I've stayed at Gold's because I like the atmosphere more than Club Fitness, but if Gold's doesn't give me a reason to stay, I will be switching.
Looking for a gym home . CONS: Equipment with seat material ripped. Unless you buy a trainer package did not seem like staff was available to answer questions outside of them doing a fitness assessment when u join. Did not get the welcome/community feeling I expected being there, I felt like I was in a factory. PROS: Gym is large and have lots of equipment, pool, hot tub cardio studio, convenient location for me. In summary out of the three gyms I have also toured: club fitness cheap, but dirty & over crowded= I will not join, YMCA a little further from my home & cost more, but it had the welcoming/community feel, lots of equipment, friend staff and fellow gym membership available to answer questions about equipment= I would like to join, and Golds Gym I would consider joining, but only with a month to month no contract membership & cancel if I did like after a while.
My name is Brian crook, my best friend is mike edgrin. We both have been getting billed after we cancelled membership. Is it a coincidence or is this how you treat veterans? The gm promised me months ago these issues would be resolved. But yet me and mike both get harassing emails weekly. Its a shame they give this kind of customer service, The gym is a nice atmosphere
Gold's gym is great for everyone. I love their cinema room. You can run in a low lit room and watch a movie on the big screen. I like that people can't see you work out and the movie distracts you, so I usually end up running more than I thought. They jave great free babysitting, a nice lap pool, and a good friendly, clean facility.
I own 3 condo's in the Montecito subdivision where this particular Gym is so I occasionally visit from LA to check up on everything. I tried the gym out and like Dan said below, it's a contractual nightmare. I signed up for the month to month program because I'm not always there and when in LA I use the equinox gym so I do not need the members ship while out of town. Anyways my first bill I was charged $100.35 for what I thought was letting me do the month to month?? Then I was charged $52.57 with a $10 late fee charge because they said the funds wouldn't come out?? That's funny because the checking account had plenty of money in it. So miraculously on their 3rd try they were able to extract the funds?? So at that point I wanted to cancel because I wasn't comfortable with the entire process because nothing was what they said it would be. I called into corp office to cancel and she let me know I couldn't cancel by phone another good gyms scam so I happen to be passing back through and stopped by to cancel. A week later I'm again charged $52.57? So at this point I've canceled and they are still charging me plus adding that $10 fee because they aren't able to extract the funds from an account that has money in it?? Very shady situation. I called the office and Josh the manager said he would refund everything and even call corporate to share this is what we agreed on. A week goes by and I see no refunds so I call corp. and they have not heard anything, so I call Josh and he says he's been busy and hasn't had the time to do it?? So I call Corp. again 2 days later giving Josh the benefit of the doubt and tell them what's happening and still they haven't heard a thing from him. So finally Corp. calls the St.Peters location and they say they aren't going to agree on the 30 day money back as Josh and I agreed on but would refund the last payment of $52.57 with the suspicious $10 late fee. All in 1 month I was charged a little over $200. I cannot believe Golds Gym decided to conduct business like this.
Personally I don't like the Gold's Gym on Highway K in O'Fallon, MO. but I love this Gold's Gym. It is very clean and the cleaning staff, management, front desk and personal trainers are extremely friendly. Casey is a great trainer and I would recommend him to anyone wanting to turn their health around. He truly cares about his clients. Thanks Casey for kicking my butt and I will see you in the gym :
I've just started going here, but I find everyone very supportive! It seems to be judgement-free, caring, and good service. The employees are very nice and do their best to help you when you need it! Even the other people in the gym weren't rude.
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