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Gold's Gym Swift Creek

  1. Midlothian
  2. Midlothian Gym

Reviews, get directions and information for Gold's Gym Swift Creek

Gold's Gym Swift Creek
"At Gold's Gym in Midlothian, you will find the latest cardio and strength training equipment plus exercise programs that include Yoga, BodyPump, Spinning, and much more! We combine the most diverse amenities that include tanning, hydromassage, and world-class personal training providing complimentary fitness assessments to deliver unrivaled fitness options and weight loss programs. Call or visit us for more information!"
Address: 13606 hull st, Midlothian (Virginie) 23112
Phone: 1804-379-5690
State: VA
City: Midlothian
Street Number: 13606 hull st
Zip Code: 23112
categories: gym/physical fitness center



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Reviews
Awful customer service! Don't ever waste your time signing up for this gym. It is impossible to cancel and get your money back for the yearly fee that they charge in January even if you canceled in January. They will charge you for an entire year even if you canceled your membership three days into the year. Fraud at its finest. *** edited to update. My spouse has both called and emailed this location and the situation has not resolved itself. We have been charged the annual maintenance fee for a year that she will not attend the gym ****
This is a decent size gym that's reasonably priced to reflect what it may lack compared to a large gym. The equipment seems to be on par with what you expect with it's size. The manager Arminia Rathman helped me with an issue with great professionalism and courtesy.
Awful place, from the front desk to the lack of working equipment. Rude and inexperienced management. Cables are always broken. 50/50 the water fountain is working then charge you for water. Dirty/unsafe equipment. Doesn't lock in place. Cancelled middle of October and was charged again at the end of October and again yesterday. Jay was no help at all. Was told they had no report of me ending my membership in October. And cannot be refunded. And then cancelled me over the phone for the second time and got charged again 2 days later. Save your time. Go anywhere else on hull street.
Apparently there's been changes of ownership and subtle changes to contracts that members are not notified about. We are charged an annual cleaning fee yet it is often that I find empty towel/spray stations, or stations that are moved or taken away entirely. Trying to cancel a membership is a nightmare; you can sign up whenever you want, but can ONLY speak to the owner/manager to cancel, and ONLY during extremely inconvenient weekday hours?? OR you have to MAIL a letter?? Unnecessarily antiquated and tedious.
I’m starting to think any positive review for this location is a paid review or there’s been a change of management recently. I went early this morning and the state of the gym was honestly pathetic for the price tag. Bathrooms had trash everywhere lockers had trash in them. There was trash on the gym floor itself weights were everywhere. The front desk guy was playing a video game behind the desk. Some of the equipment felt unsteady like it was gonna break on me. I don’t know if all golds gyms are like this but this was one of the worst gyms I’ve ever been too.
A lot has changed this year so far at this location… Cardio Cinema gone. No longer offer classes. Another business is operating out of here - Compel Fitness. Blue shirts were walking around approaching various people during their workouts. Not cool. Price went up few months ago, no notice. Offer less - charge more?
Golds gym was a safe space for me, it was the one place that I felt comfortable going to, to workout. Now they’re getting rid of the cinema room and taking away the classes which is why I loved golds gym. I really wish they could just leave it how it is so everyone is comfortable going.
Changed my membership from regular to first responder discounted price. They charged me the new price twice in one month. When I came in to figure out what happened, the manager said that I was not charged twice. After showing her my bank statement, she said it was the enrollment fee. After showing her the contract no enrollment fee, she said it was the prorated fee. After showing her that the prorated fee was actually a full month’s fee for the last week of a month I already paid for, she said it was a downgrading fee. I didn’t care about the additional charge but I did care that every time new evidence was brought up, the answer changed. I cancelled my membership. I don’t care about the price tag but I do care about honesty and that interaction indicates probable issues in the future. Guy up front was great and took responsibility/explained the best he could. He stuck with the same answer the entire time. The two females were incredibly rude.
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