Golden Gate Funeral Home and "A" Crematory

I am very grateful for the outstanding job this funeral home did for my daughter Autumn-Star Reid! From the first call to the last, the professionalism, empathy, patience and knowledge the staff exhibited was excellent! They did a beautiful job on her makeup, programs, music, dvd’s and all! Ms. Kimberly, the owner John Jr., Patrick and all the other staff were excellent and treated us as royalty! I know God sent us here and I’m so very blessed and comforted we came!

The Staff was very nice and professional. My Love one was Beautiful. Her hair and makeup was beautiful ..Funeral was Beautiful. The Staff was very helpful. They kept my family updated on everything. Thank you Golden Gate

It’s been a whole year since mi grandfathers service and they have yet to place his paid for headstone at his grave site. I’ve been emailing and calling for the past three weeks calls and emails have gone unanswered and Sandy is conveniently out of they office every time I call. All this high price stuff with low grade customer service. Take your love one somewhere else. They trash all I’m trying to find out is when will the headstone be delivered to his gravesite

Golden gates is a joke. My mother in law passed away last month and everything was planned to the T. The day of the viewing everything was a mess. We simply told them NO MAKEUP. They blotched so much makeup and I mean caked it was in her hair. Her slide show pictures was done absolutely wrong and pictures were doubles or left out. What really got me is they put her dress on backwards cause the front was too low. That I understand BUT CALL US SO WE CAN GET A NEW ONE. Don't have my mother n law looking crazy. Her dress is backwards! Do you not care how we would feel about that. Oh the topper here. We ordered blue flowers and ended up with purple. SMH. They don't listen and seem to be careless about what they do. Down to the death certificate. Now we have to wait another few weeks cause they made mistakes. THIS PLACE NEEDS PEOPLE WHO CAN FOCUS AND CARE. I'm just hurt that they can be this careless for somebody's loved one.

You have such a beautiful family built and owned facility.. Thank you so much for accommodating us and helping us get my ex husband /sons father taken care of.. Very nice staff and very helpful as well.

Golden Gate treated me with Respect for my Love One Jackie Jackson, I really appreciate their services They Did A Good Job. Their Staff Was Genuine, Respectful, And Kind.Thank You Very Much.

Golden Gate was an absolute blessing on getting my mother buried. The owner put our mine at ease on putting our mother to rest.

Today I had the sad experience of attending the homegoing of My best friends 30 year old daughter! Golden Gate funeral home from the first meeting to the last John B., Tamara, the limo drivers and everyone we dealt with was very professional and kind. I must have called Tamara 20 times and she always answered no matter what time of day or night it was ..she is simply amazing and kind. She must have answered 30 different questions without flinching. The Limo drivers and the ushers at the service were kind and helpful also. I'm sure when people are grieving it takes a lot to pull things together but they were amazing and caring. Thank you Golden Gate..you all did a terrific job!

When you enquire about weather or not they have the remains or a loved one they won't say over the phone or tell you the service times that are already established by the family. Terrible Terrible Terrible way to do business absolutely terrible.

Only cares about money and some of the women have nasty attitudes no sympathy for the families loss whether you're a business or not there is a way in which to conduct business during that fragile period and there bedside manner is absolutely abysmal. Go to Evergreen or Lincoln Memorial instead