facebooktwitterpinterest

Reviews, get directions and information for Good's Floor Store

Good's Floor Store
"Good’s has been in business since 1956. We sell carpet, ceramic tile, vinyl flooring, and hardwood floors the public. We are Decatur’s oldest carpet store and have been family owned and operated since 1956.Currently, the third generation is running the business. Ed and Nancy Good would like to personally invite you into the store to see what Good’s has to offer you and your family."
Address: 1705 E Pershing Rd, Decatur (Illinois) 62526
Phone: (217) 875-1551
State: IL
City: Decatur
Street Number: 1705 E Pershing Rd
Zip Code: 62526-2811
categories: masonry contractor, carpet & flooring store


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 16:00


related searches: Good's floor store decatur reviews, Decatur flooring, Flooring america Decatur, IL, Lowe's
Similar places near
A Trayce of Vinyl A Trayce of Vinyl 5 miles Turning everyday things into Personalized Items! Contact us for all your personaliza...
Miss Muldrew's Miss Muldrew's 379 miles Shopping & Retail
HomeGoods HomeGoods 481 miles
HomeGoods HomeGoods 490 miles
Compac Home Compac Home 491 miles Making life easier
HomeGoods HomeGoods 491 miles
Reviews
Back in January my best friend decided to have new carpet installed in his house where my sister's were living. Things seemed great at first, an order was placed for carpet that was in stock and money was exchanged all with smiles and handshakes, this is where the good part of the story ends. A few weeks go by with no contact from Goods, phone calls go unanswered, voice mails get no response. Then finally my sister gets ahold of them and is told it would only be a couple weeks, and then once again....crickets. Phone calls and emails and messages fall on deaf ears and blind eyes. They were happy to take my best friends money but sure as heck didn't want to give any products or services for said money. Finally finally FINALLY more than 5 months later carpet install is scheduled, but only after money was asked to be returned. On the first day of the install my sister all of 5 foot 1 and 110lb had to help the big strong 200+ men move furniture previously discussed with sales person/owner because they couldn't do it on their own. She was able to move a couch, dressers, beds and other odds and ends on her own but these two guys couldn't lift a finger even though they were getting paid to do so??? After some carpet was removed they both left for lunch and didn't return for 3 hours, must have been some union job I guess. I visited during the install and I can't neither confirm nor deny if both men were sober. One of them liked to complain about the way the carpet needed to be paid up the footer on the wall, and seemed a bit whiny in general at times. Part of the floor had to be redone due to them not properly finishing out a step down area and you could still see the tack strips. This was a shoddy crew to say the least and not very professional, I completely regret having made the recommendation to my friend for Goods flooring.
We worked with Good's on replacing carpet throughout our home. Ed and Nancy were so easy to work with and recommended the perfect flooring for us. Installation was a breeze and we are so happy with the end product!
Ed and Nancy went above and beyond to help us find the color and type of carpet we were looking for. Our cat has allergies to a lot of different things so we had to find carpet that she was not allergic to. Nancy called the manufacture to make sure there wasn't any corn or other allergens in the carpet we wanted to buy. They also let us take a carpet sample home and let my cat roll around on it to see if she would break out or not. They worked with us so we could get the carpet installed before our moving trucks brought our furniture to our new home. We definitely would buy from Ed and Nancy again. They added the personal touch to buying carpet. They treated us like family. They took the time and care to help our move become a success. Thanks Ed and Nancy you two are awesome. The Schultz's we truly appreciate you.
Good's Floor Store has the best quality of carpet and flooring. They have available and flexible financing. The installers do a great job and you can count on them to get the job done right the first time. I will choose to go back for any of my flooring needs. They are really nice, polite and professional.
Ed was very personable and professional. We had carpeting installed in five rooms of our home and everything looks great! I would highly recommend this locally-owned family business to anyone wanting to improve the look of their floors.
The name says it all “Goods”...Ed & Nancy treated us like family . Offered excellent customer service and helped to find us the perfect combination!!! Today I believe honesty and reliability are the key factors to a successful business. Goods is 100%
Ed was very helpful and came right out and measured the job. He beat the big box stores who offered free installation. The installers were professional and did a great job! Would definitely recommend Goods.
We ordered carpet in February and had a wonderful experience and great price. We have now ordered carpet that was in stock and was told a delivery date of August 14th between 9 a.m. and 10 a.m. after multiple calls and excuses and going to the store, no one showed to install on the 14th. My check has already been cashed and cleared the bank. 2:16 p.m. the installer finally arrived claiming he did not know of the installation at 9 a.m. 3:37 p.m the installer has taken two smoke breaks on a half hour job and the carpet pad isn't even down yet. Billy, the installer did a horrid job. He attempted to leave with half of the room not nailed. Stated he knew it wasn't complete. Then after he claimed it was all done we found carpet cut too short, scrap pieces used in the closet and carpet not nailed in the closet and no carpet padding in the closet. Sadly, we will not be back.
We are very happy with Good's Floor Store. Both Ed and Nancy know their products and what fit our needs. Prices were great and installation was well done.
Nancy saved us a great deal of money compared to other flooring stores. We love the product. Thank you Good's
Comment on this place