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Reviews, get directions and information for Graceland Cemetery West

Graceland Cemetery West

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Description

Established in 1918, Graceland Cemetery West in Greenville, South Carolina is located near Saluda and Reedy Rivers, Downtown Greenville, SC, and Paris Mountain State Park. The cemetery features a natural 2 acre artesian well pond, surrounded by 58 acres of beautiful rolling hills, with 14 acres yet to be developed.

Graceland Cemetery West offers traditional in-ground burials, lawn crypts, private estates and mausoleums, and cremation burials, estates, urnarium, and sitting benches.



"Whether you prefer in-ground burial, above-ground entombment, or a permanent memorial choice specific to cremation, we have options ranging in price and style to accommodate those needs."
Address: 4814 White Horse Rd, Greenville (Caroline du Sud) 29611
Phone: (864) 269-1556
Email: moc.romenots@743c
Parking: Lot
State: SC
City: Greenville
Street Number: 4814 White Horse Rd
Zip Code: 29611
categories: cemetery, funeral service & cemetery



related searches: Graceland Cemetery plot Map, Woodlawn Memorial Park, Graceland Cemetery Find a Grave, Graceland West, Graceland Mortuary, Graceland East Memorial Park, Greenville, SC Cemetery, Map of Woodlawn Cemetery Greenville sc
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Reviews
Brandi Wilbanks was so helpful with assisting my mother. Brandi took the time to help plan for everything and made my mother feel at ease about her future. We are so grateful to have had Brandi help us! She is a great asset to your company! Thanks Brandi!
On October 30, 2021 we ordered my father in law's marker. Paid in full the same day. Fast forward to around March was told it would be ready by June. When in the beginning when we initially decided to order with them they stated it should be ready in 4 to 6 weeks. Still no update, no communication in regards to my father in law's marker. Lack of communication is beyond acceptable at this point. Update: I was contacted today 07-18-2022 by Samantha from Graceland Cementary. By far more understanding and communicative than Sandra. Will update when we get another update. Final update: After 1 year and 3 months we finally have my father in law's marker. We didn't receive any communication letting us know when it arrived so no way of knowing if it arrived any sooner. But very pleased with the marker and happy to finally have it. Would definitely not recommend purchasing the marker from them as the lack of communication is unacceptable and very unprofessional, but lesson learned.
On behalf of my family and myself, I would like to thank Kelli and Sandra for their compassion and professionalism. They truly went above and beyond to do everything they could to help ease the pain of losing our Mom. Our family will forever be grateful.
Brandi was very helpful and patient as I changed my mind multiple times. She put the changes in and helped me make decisions. She was very nice.
UPDATE: My Great grandfather purchased 8 spaces in Graceland in the late 30's no one has used 4 spaces last family member was buried in the late 70's .we recently went to bury my mother beside her mom which made the 6th grave lot used while there they tell us we have lost the other 2 spaces due to vault room. But my mom buried nearly on top of my grandmother leaving enough spaces between the graves we have and the next family enough for at least 4 more how can they do that.? When there they gave a quote for opening and closing cost with grass now we have received a letter saying we have to sign a contract and payment for perpetual care before we can mark her grave with a head stone.. this was ever mentioned during dealings it is not in any paper work we signed, how can they do that? Now we are having issues with them over insurance papers they made copies of and didn't return a complete policy so we are having trouble receiving that money. When I tried to talk to them 2x been hung up on. Still not got an answer from them. Went to moms grave yesterday and the grave is covered with very hard clumps of very uneven dirt I couldn't even break up it has already settled 2 inches deeper than ground around it and they put grass seed and hay on it. Roads are horrible flooding red dirt everywhere broken side walk runners no trees how can they even charge for perpetual care with a cemeyary in such poor condition. Ill have to go put dirt and grass to make it decent. Something I paid them for. Unless you jus t want your family buried together with a loved one Dont Choose this Cemetary very poor service and care. UPDATE: After this Review posted we were called in for a sit down. Everything was addressed and will be taken care of. The graves have already been fixed by Graceland when we arrived for the meeting. They are very understanding, and listened to all my complaints and addressed each one. The remaing land purchased is still being addressed but satisfied with there concern and attention.
Brandi and her staff were so kind, loving and helpful. In a time of unbelievable grief she was there with her wonderful team.
On Nov. 26th I was told my husband's marker would be placed on his grave in four to six weeks. I could finance interest free if paid off within a year. Today, May 19, 2022, marker paid in full told it would now be four to five months before it would be on grave. We are talking about $4500.
Hello. The management is exceptionally helpful/accommodating, the grounds have improved significantly over the past 3-5 years, and I am truly at peace that my family decided to bury my grandmother here. While she couldn't be close to Elvis in actuality, she's close to him in theory at "Graceland." Thank you!
Thank you so much for being so caring and helpful. So many members of my family are buried here. I can honestly say each time that I visit which is often the grounds have always been taken care of. The kindness that has been shown to my family and I, by your staff, truly means so much. Thank you for your compassion during our difficult times.
Yesterday, I visited my husband's grave to find no flowers and his vase turned upside down in the marker. I had just placed the flowers 4 weeks ago so I did not take new ones.. I was devastated... I ran to the store and bout a few singles to easy my heart that his flowers were gone. I posted this on FB and got some replies that shocked me. One person said a storage building on site had alot of flowers and several of his wife's were in that building.. this made me sick. If my flowers are on the grave keep your hands off of them.... I put them there. He has never went without flowers before.... and I do replace them frequently... again, keep your hands off my arrangements.
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