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Reviews, get directions and information for Grand Junction Federal Credit Union

Grand Junction Federal Credit Union

About

Grand Junction FCU is a closed charter CU. We are proud to service employees of the City of GJ, City of Fruita, and Mesa County and their families.



"GJFCU provides the following, competitive services to the community: low-balance savings accounts, free checking accounts, share certificates, IRA certificates, direct deposit, wire transfers, payroll deduction, debit cards, Visa credit card – no annual fee, pre-paid debit and travel cards, gift cards, money orders, low interest loans and notary services. Demonstrating a track-record of successful member service for 63 years, the Grand Junction Federal Credit Union was granted their community charter approval from the NCUA on January 30, 2020. Those who live, work, worship or attend school in Mesa, Delta, and Garfield counties are now eligible to join."
Address: 910 Main St, Grand Junction 81501
Phone: (970) 243-1370
State: CO
City: Grand Junction
Street Number: 910 Main St
Zip Code: 81501-3539
categories: financial service, commercial bank


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00


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Reviews
Well here’s a new review of GJFCU. A few months ago they asked me to remove my review as it “made them look bad.” Yet they continue to treat people like dirt. I had a loan with GJFCU, which I paid off after calling for a pay off. My mistake I didn’t get it in writing. So I sent GJFCU a check for almost 6,000$ to pay this off. Months later they were reporting this account as delinquent. Come to find out they failed to include 282$ of interest which should have been included in the pay off quote. So being out of state I reached out to family in the GJ area and had them personally go down and pay this account off for good. This after a conversation with their senior loan officer/ collector. He advised I send my family member directly to him to address this situation. Well I paid them off for good, yet on two separate occasions, days apart they reported to the credit bureaus that my account is still delinquent, yet it’s at 0’s. This place was a good place to do business when they were a small credit union in the downtown area and treated people well. Now they’re too big for their britches and no longer offer that atmosphere. I would not recommend doing business with this credit union.
Called and looked into getting a loan, Was sent an application and sent back very promptly. When i spoke to the gentleman on the phone i advised him of the type of loan i was looking for and the details for that. I sent over everything he needed to process a loan for me and he sent me information about saying they are not accepting any applications for car loans...I don't want to do business with a company that cant even listen to their customer who is wanting to spend their time and money with them. What a bad experience that didn't have to be.......
I love this bank, couldn't ask for better customer service
Not a very good Credit Union , They don't seem to be on top of there business. Will Close your account with out much effort or notice . Very little sympathy or common courtesy from employees. I would highly consider finding a better Credit Union .
It use to be an excellent place with friendly knowledge staff but over the past 2 years the service has gone down hill. The website for online banking keeps crashing and i sat in the drive through for 10 minutes and noone came, and yes they were open. Debit cards have had several issues, not good for someone who is traveling. Now there are maybe 2 atms in the valley that dont charge a ridiculous fee. If they are going to have so many issues pergaps they should get an atm for their customers. After almost 15 years i am so frustrated that i am looking for a different bank. I dont know if it is laziness or incompetence or complacency that has taken over but it saddens me to see a small town credit union take on the big enterprise attitude .
Review of Grand Junction Federal Credit Union's new location! By way of some history: I was on the Board of a Credit Union for several years. I was also the Chair of the supervisory committee for a few years. I understand Credit Unions and how they should work. One of the largest directions of Credit Unions is to be member oriented. Meaning, you do what is in the best interest of the members. This Credit Union defied that basic direction. They are operating for themselves, not the members. We joined when we moved here. I went in and it was proximate to our home. I was happy to join another credit union. Well after a year or so they decided to move. No flyer on the inside with the statement but a short black and white comment they were moving. No reasons why or benefits. I found out only after using the GPS and getting a heading far away from our home. I couldn’t believe it! I went to the old location and yep they moved. These extremely poor leadership people did not even bother to join the COOP where a member can go to any credit union and do their own banking. They don’t care about members. Which makes me wonder what are they really doing with members' money. From my perspective, their behavior is egregious enough to be investigated. Where is the membership money really going? When I told them I was leaving, they didn’t really care. So if you choose to join here, you have been warned. I would never trust this organization with my money because of the blatant lack of respect for members. I joined Coloramo and am happy there. Shop for a Credit Union that believes in the helping members, not themselves to a plush environment at members expense. The answer that they gave to my review is absurd. They could have joined the COOP where I could have gone to a COOP member. They were too cheap. Like the new leader just hired was going to call me, give me a brake! She’s too busy!
I love this credit union, easy accounts with out cost, great interest rates on loans. Friendly and smart people. Land loan, motorcycle loan and personal loan when they ran a special rate. Easy application process. I love this place.
The tellers are friendly enough but.. We got lies fed to our faces and rugs pulled out from under us. We came in to pay off my auto loan and get my title, and he took our check, then refused to release the title as agreed, citing my remaining signature loan that we did NOT use my vehicle as collateral for. Do your banking with any of the other credit unions in GJ, or the local Alpine Bank. These folks are dishonest.
Have been using this credit union for a very long time. I'll never close this account, easily my favorite place to bank even though I don't live in Grand Junction anymore. Thanks!!
The people that work here have always been extremely helpful and great to work with considering basic transactions to loans.
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