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Great American Cookies

  1. Kennesaw
  2. Kennesaw Bakery
  3. Kennesaw Bar

Reviews, get directions and information for Great American Cookies

Great American Cookies
"What started with a generations-old family recipe in 1977 with only the best premium ingredients and baked just for you. Our Cookie Cake is a party in every bite and is now the sweet spot for happiness and joy. We are still the home of the original Cookie Cake, just re-imagined with life’s sweet moments as our inspiration. At Great American Cookies, we believe that pure, simple delight is part of living a full life. Passionate bakers are devoted to hand-crafting goodies that engage your senses and a fun-filled ambiance where everyday elements tempt your sweet tooth. With bakeries across the country, in your neighborhood, and treats available to ship right to your door, the sweet spot is always close to home."
Address: 400 Ernest Barrett Pkwy NW, Kennesaw 30144
Phone: (770) 423-1444
State: GA
City: Kennesaw
Street Number: 400 Ernest Barrett Pkwy NW
Zip Code: 30144
categories: bakery, dessert shop


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 12:00 - 18:00

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Reviews
I needed a m&m cake for a birthday party and I didn’t get it ordered in time for the 2 hour window before they closed. I called and explained the situation and they accommodated my order regardless of me being late and I was able to pick my cake up right on time. The staff was very nice and I appreciated them getting this done for me.
Ordered a cake 10 days ahead of time, called 4 days before and confirmed they had our order and date/time to be picked up. Showed up to pick up our cake at the designated time and it had not even been started, they actually had no idea that a cake was even ordered even though we verified 4 days prior. No response from manager or corporate when we contacted them.
I am a look mad right now my head could literally explode!! I asked to have my cookie cake ready 11am March the 4th they said okay and place my order in person. Well they forgot to mention they don't open to noon so we won't have our birthday cake till after his birthday.
Ordered a cake 3 days ahead. It wasn't ready at the time listed on my order. Was told it would take 15 minutes. Came back in 30 minutes, and when she showed me the cake it said someone else's name. My cake still wasn't made. Nobody offered an apology or seemed to care. Disappointed.
Aside from the cookies being good customer service is horrible. Guy was on his cellphone the whole transaction and I had to ask how much my order was and he told me"hold on I'm on the phone" like excuse me but if you want to be on your phone then you don't need to be working. This kiosk needs some extreme training.
We always get birthday cookie cakes from the town center location. Always happy but this past b-day we were especially thrilled. We asked the cake decorator to try to draw a boy dabbing and he said he would try. It turned out great!! My son thought it it was hilarious. I wish I could add photos. It looked awesome!
Had a great experience! The best service plus tasty cookies
Totally awesome! they had this red velvet cookie that was to die for! but they only have it for like a month or so before they get rid of it
My friend and I had the worst experience here today. Great American Cookie has been "Our Place" for over 20+ years. Today the actions of the most unprofessional manager ever forced us to leave without our favorite Cookies. The menu CLEARLY stated that 6 double doozies were$18.95. The horrible manager refused to give us that price because he said " I don't know how to do that". Unacceptable. New management clearly needed.
Need to edit business hours on Google. Drove 30 minutes, arrived at 8pm on a Saturday and they were closed. Will not be returning.
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