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Reviews, get directions and information for Great American Cookies

Great American Cookies

About

We are a family-run business located at the Coastland Center Mall right next to the food court. Come out and enjoy some cookies!

Description

We are a locally run family owned cookie store right here in Naples Coastland Center Mall. Come out and say hi, and also be sure to check back on our page and other social media outlets for deals all the time.



"What started with a generations-old family recipe in 1977 with only the best premium ingredients and baked just for you. Our Cookie Cake is a party in every bite and is now the sweet spot for happiness and joy. We are still the home of the original Cookie Cake, just re-imagined with life’s sweet moments as our inspiration. At Great American Cookies, we believe that pure, simple delight is part of living a full life. Passionate bakers are devoted to hand-crafting goodies that engage your senses and a fun-filled ambiance where everyday elements tempt your sweet tooth. With bakeries across the country, in your neighborhood, and treats available to ship right to your door, the sweet spot is always close to home."
Address: 1900 Tamiami Trail North, Naples (Floride) 34102
Phone: (239) 430-8333
State: FL
City: Naples
Street Number: 1900 Tamiami Trail North
Zip Code: 34102
categories: dessert shop, bakery


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 12:00 - 18:00

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Reviews
went to mall to get clothes & stop by to get snacks on our way out. tasted Fresh and sweet will come here again when I'm visiting naples. also covid-19 compliant and friendly staff
With this Napless, FL location being under new management the products and service are now outstanding. Everything is baked fresh daily and the place is neat, organized and spotless. I ordered a cookie cake and it was moist and fresh and truly delicious. I highly recommend this establishment for all your cookie/cake needs.
So good! Got a cookie cake and the design was exactly what we asked for. Not to mention it tasted great!
Ordered a cake for my baby shower and it came out with two different fonts and looked like a child did it. Decided to give them another chance and ordered a cake for my TWIN siblings birthday and they only put one name and smeared off the second name because it “didn’t fit” as well as making the lettering for the entire message sloppy. While waiting to place my order along with 3 other people, the only worker that was on duty was on a break sitting in the food court! While their cookies are amazing, they will not be getting my business. They need to hire people who actually know what they’re doing.
Very disappointed with the customer service! While picking up my sons birthday cookie cake he was made fun of for the design of the cake. The cashier went as far as making fun of my son saying he was way too short for his age, while laughing about it with her co-worker. I will not be returning!
Not friendly employee refused to take my Birthday cookie cake order over the phone. Said the only way I could order was over the internet. After hanging up I called Publix and ordered over the phone and the cookie was ready a few hours later. Horrible business practices, no wonder the customer rating is so low.
Standing here waiting for cake that I pre-paid for online several days ago to be pick up at 3pm. I called this morning to speak to a manager about picking it up at 2:30 and was told ok. Only to arrive and be told they were supposed to call me and it was going to be another hour. Now I am watching as the piece mill the cake together because the size I ordered isn’t even baked. If the party wasn’t a surprise and in a few hours I would ask for a refund and walked out. Now being offered a discount on a future cake which does me no good and I can’t rely on the business.
I just got 2 cakes for my sons 4th birthday and both came out beautiful and delicious. George and Sally are running it great. George put wonderful detail in my sons Ninjago cake and all the kids and parents were in aww with the design. I will always come back to you guys. Love you guys!!!
Never coming back. They have an issue with roaches and I have seen them crawling around the walls. The workers don’t seem to care about anything than just about themselves. I have been there so many times and there are times when I get hard cookies and I know for a fact that they haven’t been baked recently
The cookies are so good!!!My little one love it so muchI bought the cookies many times already. They seems change the people and the service is excellent now!
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