Reviews
This salon is for men and children. Women are not welcomed here. I’m told my request is too complicated chin length bob & I need to go to a ‘salon’. The style is pictured in the photos here. I like this store because it smells nice, no perm solution smells to make one sick. It’s too bad they don’t like cutting women’s hairstyles. I’d be a regular customer. I tip well for the extra service. Sadly, I will need to find another haircut store to assist me.
We tried to take our 2 kids here for haircuts today but the lady who “ helped” us was so rude we had to leave. We had been to this location before and she was hung up on the fact that we didn’t have a phone # on record for notes about my kid’s previous haircuts. She couldn’t fathom that we just wanted to get their haircut without having a previous account and acted like it was ludicrous that we just wanted to tell the stylist directly how to cut their hair. She was incredibly rude to my husband and upset my kids. The last time we brought our kids their the stylists acted like the would rather do anything but cut my children’s hair. I should have known better than to bring them back to this location. So be warned, this place is not kid friendly.Service: Kids' cuts
The last two times I’ve gone to this location I’ve had the same hairdresser and she cannot follow directions at all. I’ve been growing out my hair from being really short much shorter than what I asked for and just needed some maintenance done, a trim and reshaping, this time. I brought reference pictures of the length I wanted which was just a little shorter and with some layers and she said she could do it. Then she immediately starts buzzing my hair which is the OPPOSITE of what I wanted. I’ve been trying to grow out my hair for months and she cut off all my progress. I was already feeling insecure about my hair because it looked kind of awkward from growing it out and now I just feel ugly. Additionally, she had just returned from her lunch when she took me in and her hands smelled very strongly of cigarettes. Needless to say I will not be returning to this location.Services: Haircut
Super, super slow. Understaffed and way too much chitchat in the background when there is a lineup. One can easily spend an hour waiting here when the app states 20 minutes.
I’m giving 5 stars to Hilda. She was fantastic. Great with my kids boy-11, girl-6. I will say that the other stylist working with her at 5pm on 10-24-22 could use a lesson in customer service. Upon checking in she seemed annoyed that I had kids with me and asked if I was wanting 1 or 2 haircuts. I politely responded “it’d be great if you could do both”. She then huffed and was like “well, I don’t know…” She finished the gentleman she was working on while Hilda started on my son. After the gentleman left the other stylist cleaned her area, but then proceeded to do the end of day side work emptying ALL trash cans, bringing in chairs and signage from outside, pretty much anything to get out of taking a “child cut” all the while looking annoyed at my daughter and I. My 6 year old said she gave her a “snarl look”! After that she gathered things from the back and her purse and left. I still had no idea if we’d be getting a second cut. When Hilda finished with my son I asked if she’d be ok to trim my daughter’s hair. She politely obliged. I asked if we did something wrong and she assured us we did not and said they were open until 6pm. I’ve never felt more unwelcome in a business before. But Hilda made all the difference. If you go, request Hilda!Service: Kids' cuts
the workers were all nice, great people to have conversations with. great service!Service: Haircut
It's usually always a quick and satisfying experience. I do the online checkin and the last time I went it said 0 minute wait and I go in and they told me an hour and a half. Every other time I have gone it was accurate. I do give it 4 stars though because the hair cuts are always what I expect and they save how you cut it so the next person knows how to cut my hair. Still will go back. Can't beat a $17 haircut
I was a bit disappointed that Great Clips in Newbury Park is taking advantage of the pandemic to raise their prices. before the pandemic a haircut was $17 now they are charging $21. It's not a lot of money but it is just not right. My hair dresser was great and nice. I will write a review on my actual hair cut tomorrow since I need to wash it again and blow dry it. For now, my hair is healthy but that's cause I cut a lot of. It's just not right to take advantage at a time like this. will not be going back.
This is my second trip to this location and it is as wonderful as always. Justine is wonderful and talented. She definitely knows what she is doing. She is very nice and receptive 2 customer needs. The salon is clean and tidy and the cut is worth the price. I think this is permanently my place where I would go for a haircut.
First haircut at US, happy the way my hair cut went and the result. Thank you to the charming lady to put effort on my hair and taking the time to make it look perfect.
