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Reviews, get directions and information for Great Lakes Thermo King

Great Lakes Thermo King
"Thermo King is the world leader in transport temperature control systems for trucks, trailers, buses and rail cars. Thermo King also manufactures auxiliary power units, which dramatically reduce engine idling. As part of Thermo King’s unmatched nationwide dealer network, we provide expert factory-trained service when and where you need it, and a complete line of genuine and competitive parts. Trust us to get you back on the road quickly and keep you up and running."
Address: 6601 Shepherd Ave, Portage, Indiana 46368
Phone: (219) 787-9333
State: IN
City: Portage
Street Number: 6601 Shepherd Ave
Zip Code: 46368
categories: refrigeration service


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Reviews
Egr valve cleaned up and egr cooler replace by them left the trailer Thursday picked Tuesday that's fine but after I hook trailer I find out gasket was hanging there and 2 bolts holding to egr cooler was completely loose left without tighten them.. Paid $1.473.00 for what .. Sad to see people's they don't do there job right I adding pictures to so they may see there wonderful job done as well..
Came here for Tripac service and to fix a problem with my heater. This place is fcfs. People here are great!
Pretty quick service and resolved the issue. Only issue was the technician thought he was doing a pm after I told the office that the apu wasn't running properly. Not sure that if I hadn't of been in the truck to explain this if the guy would've done a pm also. Other than that it was a good experience
I’ve heard they don’t inspect their trailers when being dropped off, poor management. I’d always inspect a new trailer being dropped off. That’s just me tho. They have a gate so someone has to let you in before going in and dropping a trailer. Not that hard to walk around and check trailer!!
Did a good job repairing my APU but I give 3 stars just because I spent a thousand $'s for the labor & parts.
The staff was very friendly pulled up meet a staff member showed me where to drop trailer signed my paper work. In and out service. Great Lakes Thermo King you ROCK.
I got into a bay fast w/o having an appointment. Waited less than one hour. Techs were friendly and knowledgeable, answered my questions concerning my APU & had repairs done in less than 2 hrs. APU runs like new now! The women at the front of the shop were helpful & super friendly as well. If I could give 10 stars I would!
Dropped in with no appointment to have my APU looked at. The people at the service desk were outstanding. The techs were courteous, kept me informed of what they found, and were very thorough checking for the cause of my issues. It was worth the wait to leave feeling confident that it was repaired properly. Thank you! You guys rock!!
Anthony went above & beyond!!! Excellent service!!! Fixed my APU & took care of the corrosion on my batteries. It's hard to find good mechanics & I really appreciate it when I run across one. He knows his stuff & he is thorough.
They lied and said my battery on my refer was bad but it worked fine the day before I put my trailer in their care to fix for other reasons. Plus the day before I had a dot inspection done on it, but they said there was no new sticker on it and wanted to know if I wanted them to do a DOT inspection. When I told them I had a new sticker on it already they argued that there wasn't. Dont trust anyone who works there.
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