The HCAHPS Performance Specialists
Making Good Hospitals...Great
The Greer Southern Hospitality team is comprised of experts in the field of healthcare customer service and HCAHPS improvement. Donna Greer, President of the company, is a passionate advocate for the hospital patient experience, and has a proven track record of motivational leadership for employees. She is results-oriented, and will help move employee’s customer service skills to a new level of understanding in meeting the needs of patients and providing a very satisfactory experience. GSH is currently working with many hospitals from coast to coast challenging staff and providing quantifying, proven steps to better healthcare quality, safety and HCAHPS numbers.
Working with hospitals to help increase:
*Quality
*Safety
*Patient Satisfaction
*HCAHPS scores
Making good hospitals great!
