Very friendly and knowledgeable. A true customer first organization.
No personal or professional customer service for customers of over 20 years. House, home, autos, and umbrella. Very disappointed with this generation's lack of security.
Rich at Griffin insurance has helped us out with a variety of insurance needs — auto, renters, landlord policies. We’ve had to change policies a lot due to moves, new vehicles, etc. I’ve been impressed with the rates and the service. Definitely highly recommend!!!
I have always worked with Jackie or Debbie and they are always spot on! Coverage is top notch and price is competitive. They never take shortcuts which really make the difference of a claim should ever arise. I had one fender bender and not at fault but thank goodness they made sure I had uninsured motorist coverage as that saved my backside when I was hit by someone who did not have any insurance coverage! A+++++
Friendly, knowledgeable staff. They will make you feel like Family. Thank You guys!
Ashton Loyd is one of the most thorough and thoughtful insurance agents I have ever known. He knows his products and he knows how to provide those products to serve you individually and in business. I encourage you to talk to Ashton and once you do, you will be more than a customer, you will be a friend.
I have been a loyal customer for many years, however; I will now be taking my business elsewhere. This office made a mistake with my policy and funds were taken out of my account when not authorized. They did not take responsibility for their petty mistakes and treated the situation with such carelessness. It is unfortunate that we put our trust in this office/company for so long for them to not acknowledge their wrong and find a way to resolve. I would not recommend this company for the mere fact that we the customer rely on trust and satisfaction in which both were not met.
Ashton Loyd and his team at the Griffin Insurance Agency provide high quality customer service and are trust worthy to provide the best solutions and options for their clients. They are very supportive of the local community as well as they are involved with several organizations across the Lake Norman community.
Switched to Griffin Ins Agency one year ago using their agent Leon Brown for my small business we have 40 employees and it has been great. Even though in year 1 we had a couple of claims, they handled them professionally and renewed my policy without question. Every small business owner has lots of problems but with Leon Brown and Griffin Ins you will have one less thing to worry about.
Charlotte & Debbie are both awesome to work with at Griffin. Charlotte thank you so much for your help in making our closing go smoothly this week!
