GymQuest of Plainfield

Our latest experiences bringing my daughter here have been mixed. Our first session a few weeks ago was given by an instructor that was preoccupied and apparently not able to give good instruction to new members. My daughter is 12 and in a beginner class Girls 1. We decided to switch time slots as the experience wasn't what we had anticipated. The second session, with Miss Riley was completely different. She took time to give proper instruction to the kids by telling HOW to do the moves, not just what to do. Riley worked with the girls and gave instruction that was not only helpful, but easy to understand and useful, explaining how each exercise works to build future maneuvers. You have a gem with her. It would be beneficial to your company to have all your staff promote this kind of atmosphere for the kids.

Kids spend most of their time doing warm ups then actual gymnastics/tumbling. Most of the Instructors here don’t teach. Thursday’s 5:30 BHS class instructor had my daughter stand around the whole time after warm ups multiple times. Most of the girls in this class have already been there and know how to do backflips. My daughter was the only one who did not know their routine and rather than them teach her they ignored her. This happened 3x since I transferred her into this class. It’s the worst being new to a class and being ignored the whole time and only paying attention the the other girls who already knew what to do. She had no help whatsoever. It got to the point that I had to pull the instructor to the side and tell her if my daughter is a disturbance to your class please let me know so I can grab her stuff and get out of here because she’s been trying to ask you a question and you constantly walk away. She was very upset leaving this class each time being the reason I removed her from this place. Don’t recommend. I will add that Ms. Mel was very sweet and is the only instructor I saw that actually cares and does her job very well.

Terrible terms&conditions, different employees explain differently, they apply extra charges without consent and don’t even mention in the invoice, they say they allow make up’s, however we haven’t been able to do so because it is the only class and we are already billed monthly. Over half of year of class and no progress because the instructor doesn’t correct the positions when the kids don’t understand or don’t make it the right way. This place is suitable only for kids to waste some time and energy, but no actual skills are acquired.

My daughter loves it, but sometimes it gets crazy busy in the lobby and parking can sometimes be a nightmare

I was very impressed with the gym. All staff were very friendly and informative. Coach Jenna was amazing! Made my daughter feel comfortable and confident that she will only better her skills. I'm so happy we acted on the recommendation to enroll and so excited to see my daughter do what she loves again. Thank you.

The coaches would not let me move up to the next level after we just came back from covid just because i forgot how to do 1 skill but mastered all the rest in the level.

Dirty, overcrowded, instructors don’t instruct. If I’m paying money it better not be sitting around looking at its phone, talking to other staff making the kids do busy work jumping up and down versus teaching them flips or form. Wasted time and money for an after school recess class.

My daughter loves it. Ms Noreen is great with kids. We’ve been going for a year and we like it so far.

Disappointed in this place. The so-called "coaches" are VERY young and have a hard time controlling the rambunctious three year olds in the Mighty Me class, which is the first class without parents. The Mini-Me class was a little better, but again, the teachers were young and it seemed like there was a different teacher every week. In both classes, the kids are not expected to do much of anything. It is approximately 15 minutes of warm-ups, then each kid waits in line to get about 30 seconds to jump on trampoline, then they get thrown into a foam pit for 5-10 minutes by themselves with no instruction at all, 10 minutes of "free play" where they play on various equipment and might get 2 minutes of personal interaction with a coach, and lastly a 5 minute cool down song. My kid got nothing out of these classes.