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Reviews, get directions and information for Habitat for Humanity of Champaign County

Habitat for Humanity of Champaign County

About

Building relationships and strengthening community through the construction of new homes with qualified low-income families since 1991.



"The Champaign County ReStore is a non-profit home improvement store and donation center that sells new and gently used furniture, appliances, cabinets, home accessories, building materials, and more at deeply discounted prices. Proceeds from the ReStore provide funding to Habitat for Humanity of Champaign County in an effort to eliminate substandard housing in our community and around the world."
Address: 119 E University Ave, Champaign 61820
Phone: (217) 359-0507
Email: gro.tatibahuc@hcaertuo
Parking: Lot, Street
State: IL
City: Champaign
Street Number: 119 E University Ave
Zip Code: 61820
categories: public service, nonprofit organization


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Reviews
I used to absolutely love coming to the ReStore when it was in the old location on University Avenue. I stopped by nearly every single day. I have been extremely disappointed as of late and it just breaks my heart to leave this review. Just to be completely clear, this review is based off of me going to the ReStore consistently over the last several months I did not visit just once and leave. First of all, the community is a university town, made up of a huge population of students, many of whom do not drive and who lived close to the old ReStore that was just outside of Campustown. These are the people who really need the used items in the store and it was a convenient drop-off location for donations because it was in the main center of the community. It is now out in the middle of pretty much nowhere and an inconvenience to get to by car. Even if people were able to take the bus, there is no way to transport furniture back. I really, really miss the old location. I feel like this new location out in the middle of nowhere is why they are seemingly low on inventory - it's a pain to go all the way out there for donation drop-ff or shopping. Not to mention the gas prices recently ... Second, I have noticed that the quality of the furniture and items have gone sharply downhill since the Restore moved to its new location. There used to be an entire floor of housewares and now it is very much restricted to one small area on the floor. I got some wonderful items in there a few years ago and I just don't see the same quality. Some of the furniture has been really scratched up beyond repair and would take a professional refinishing job to "restore" ... it just seems like there's nothing on the floor anymore to buy, despite there being a million items in the 'storage' back room just sitting there in plain sight yet out of reach to buyers. Again, I'm sorry to have to leave this review, as I found so many interesting and quality items in there just a few years ago but now, it seems that everything has changed. I sincerely hope that it gets better.
Fantastic group of people who work here. There's always a good deal to be found and this new location makes it even easier to find things and is more accessible
I support Habitats all over the country. Great work, and great people. I bought a couple of old records and a small table from Champaign. Keep passing on the good to people who need it.
A miserable and depressing shopping experience since the store moved to new location. Mostly rude and unhelpful staff and management on multiple occasions going there. Some quality items but I don’t recommend shopping there until the staff learn customer service skills or are replaced. As a result of these experiences, the Champaign Restore doesn’t seem to appreciate its customers, and by default they don’t appreciate the community. I recommend donating your money to Salt and Light in Urbana where the community seems to actually be appreciated and you are not made to feel like a burden to the staff.
Yikes. This place used to be a great place for low-income individuals to get fairly priced used furniture. Now it’s pricing old, stained couches that they received as free donations for $400-$700. I can go to a literal furniture store and buy a new sofa for that price. Why run a nonprofit charity if you care more about exploring the working class out of their money than making sure used furniture finds a good home accessibly? Seems they lost their mission.
Hours are terrible every day except Tuesday, and they always start very rudely and aggressively kicking people out/turning people away 10 or 15 minutes before they close.
Great organization and nice selection. Unfortunately when I went to check out the employee was not able to deal with the 15 loose tiles I had picked up from a pile of nearly empty, mixed up boxes. I also had one tile sheet missing about half of its tiles. The cashier said there was a minimum cost of 50 cents for anything and he started even counting the individual tiles in the broken sheet. He ultimately got to over $15 and was still adding up broken tiles when I told him to stop because it was getting very much too expensive for what I was getting 17 loose tiles and the broken sheet. He didn't care at all. It was a lose-lose situation.
Used coffee pot? $45. Used toaster oven? $55. Very used couch? $350. If you want a beat up flip phone for $10, a rusted drywall knife for $8 same price as new at Menards, a gallon of driveway cleaner for $8 more than it costs new, or a 15 year old plasma TV for $1000 yes, seriously. $1000 for a tv that you can buy brand new for under $400 now then come to Habitat. I get that it's raising money for a good cause, but these are seriously insane prices, I can't believe they ever sell anything. Don't waste your time.
Where did all the stuff go?? They don't have near in there what they had before especially in the home improvement. Or any of the areas as far as that goes
Always a good time looking through the furniture and home materials. Good place to go to find cheap paints, tools, electrical components, and general house stuff. Bought three great chairs for $4 each the last time I visited. Friendly and helpful staff too.
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