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Halloween City

  1. Downers Grove
  2. Downers Grove City Hall

Reviews, get directions and information for Halloween City

Halloween City
"Whether you're hosting a baby shower, a birthday party, a Halloween costume party, or a holiday event, Party City in Downers Grove offers party supplies for every occasion."
Address: Downers Grove
Phone: (302) 332-1666
State: IL
City: Downers Grove
categories: costume shop


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Reviews
If you are having any kind of themed party. They will have decorations. Need Birthday Ballons and Signs. They have it. Place is big and the staff was great. They even have a small candy section. NFL and poker party decorations. Birthday cards and helium numbered ballons.
Emma and John did a fantastic job helping me pick a variety of helium-filled balloons and decorations for a wedding anniversary party. Best customer support ever. And the delivery came right as scheduled. Great service! Keep it up.
Paid almost $50 to fill up 6 large balloons with helium, they didn't even last 4 days up in the air and the weight of the balloons outweigted the helium inside,and we woke up with the balloons being on the floor after 3aybe 4 days after they were filled out. I thought this is weird, cuz they didn't lose much in size, but they look like they are filled with regular air.. Now, you know how you can inhale helium and your voice is going to change? Well, guess what happened when I tried inhaling the gas that they filled the balloons that I have from them? Nothing. The balloons have just air in it, with probably a small portion of helium so they can last 1-2 days up in the air, and the rest is just regular air. Proper rip off. This place is a scam. Not worth your time. I don't know how much more can you ask for a single balloon to be filled at around $8 and still don't give people helium so the balloons they get can last a little longer than 1 night???? In blown away
Went in to get 2 balloons today. The lady at the cashier had a lot of attitude said they were busy and couldn’t make two balloons. I brought up it only 2mins and after I stood there for 5min she finally made 1 ballon but wouldn’t make the second one. Only 2 people in line behind me. Just bad customer service, and a bit lazy. She had time to make the balloons. Wouldn’t go back to this location. Have two toddlers at home that love playing with balloons.
I work in retail industry and I’ve never seen a worst customer service. I came at 5:50 to get one candle for my baby’s first birthday, as soon as i came in I wasn’t greeted, all i was told from far loudly was “we’re CLOSING in 10 minutes” then I directly asked where can i find something and she answered me from very far that i need to look and if i cant find then they dont have.. she didnt make an effort to come and help me so i dont waste time. After that i asked about candles and she rudely answered where. I should’ve just left but instead i went towards the check out and she just checked me out, not a single nice word. I hope she gets talked to and i hope she gets fired too, people come to this store happy to celebrate something and instead they find this awful service. It was Sunday August 6, there were two associates; the rude one was the blonde. Please offer customer service courses to your associates party city. Very disappointed
This was the worst location we went to. I went in before 6:00pm to get three balloons for my son’s graduation next day. There were three associates who did not even try to smile at us!! When we asked about the size of the balloons we picked, they barely answered, we had to drag out the answers from them multiple times. We asked if we can pick up the balloons the next day at 3:00pm they said it’s not possible because their first order start at 4:00pm, we asked if they could do them when we were there since there were only three of them. They said no! All of that without even trying to smile! I have never seen a retail store with such bad behaviour and attitude. I understand that it is a busy grad season and they might have been fully booked, but that does not excuse their rude behaviour.
A huge shout out to Nick ! I called and asked if they had plastic champagne flutes and asked if he could bring them to the register As I was in a major hurry ! Got there and there they were !! Thanks Nick, you’re the best !!!!
I came at the store at 7 to inflate balloons as late as possible as I need them for tomorrow morning… I was said that they don’t have time for that as they have orders that have to be done before closing. Never will I EVER GO TO any Party City store
Man behind the counter was extremely helpful. Even though you don't carry Taylor Swift merchandise.
The sales associate middle aged woman was rude to me when I asked where to find simple birthday candles and then again lacked courtesy when I attempted to have a modest helium balloon request filled as a walk-in. Apparently they don’t do that even though I pre-bought balloons with the intention of getting them filled as a walk-in. Do not go in here and expect to have a few helium balloons filled without an appointment. I’m sure these associates are overworked and underpaid but wow, I haven’t been treated so poorly by retail workers anywhere.
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