Hanson's Auto Repair

My girlfriend visits Hanson's for most of her major vehicle service & repairs. Ive been typically pleased with the services they perform on her van as well as how quickly they get her scheduled and communicate with her on problems and costs so she is not left in the dark and then surprised by a big bill. Prices run similar to other like locations in town. I will say, always check to make sure work is performed to your satisfaction.

I can’t say enough about the service we have received from Brian Hanson and his team. Having had 2 kids attend UIUC, he has been our go-to for any car issue. Always fair and willing to go the extra mile. Highly recommend!!!Services: General repairs & maintenance

Hanson's got my Expedition towed in and starter replaced in the middle of the snow storm last week. Very professional and friendly service. Will definitely use them again.. Highly recommended!!!

Poor and inattentive service. I dropped my car off here to have the heater fixed. I called beforehand to ask them if they could work on my particular model, which was very old. I was given a confident reply, and was told they were running about one day behind. Five days later, I called to ask about the status of the car, and was told that they were running behind but would "probably" look at it by the end of the day, and call me with an estimate. Twenty-four hours later, having heard nothing, I picked my car up. The man I dealt with was apologetic, citing "several big jobs" and forgetting about me. He said the job might even be beyond his abilities to do. He offered no discount as compensation—just to take a brief look at it right there on the spot. The only record-keeping I saw was that they wrote my name and phone number down in a notebook. I prefer small businesses and can understand unexpected delays, but they failed to notify me and be realistic about the circumstances—instead trying to string me along repeatedly with unrealistic expectations about their timetable and ability to fix my car. I do not doubt their ability to make basic repairs when there is a low work volume, but they do not appear to handle heavy workload or old European cars well.

These guys were very prompt, polite and professional, with absolutely amazing prices. They replaced and installed a windshield wiper part for just $10- I couldn't have purchased the part and installed it myself for that! Plus, they didn't trash the inside of my car with grease or gunk from their shoes, clothes or hands. I want to emphasize once again that these guys were so polite and professional!! They weren't fancy or flowery, but they were plain old friendly and patient. Keep up the good work guys!

Brian is friendly and reliable. He's honest with the repairs that are needed and is extremely fair on price. We used to live right down the street from the shop but despite a much longer drive we still bring our car needs to him!

Needed two tires changed, which they have done before for me for 20 dollars, this time the same guy charged me 50 dollars. He didnt give me a price before he did the work, I figured it was the same price or maybe 5 dollars more but 150% price increase? I never did business again with him and never will, i dont recommend to anyone.Service: Tires

Great service, honest, and very fast. My car maintenance light went on after a trip to Chicago and I took it to Hanson's. My car was fine and I was just over worried. They were nice and checked to make sure that the brakes and tires are ok. I would definitely bring my car back!

Hanson provided prompt and knowledgeable service that got my vehicle back up and running. Costs were reasonable and didn't break the bank for Porsche service. Thanks guys!

Went in for a front brake job. Hanson's Auto gave me a responsible price and I went with it. Update report 5 months later I found out that the brake pads weren't the best or even near the best pads, plus the place that the pads fit into wasn't sanded down to remove the rust build up. Yes, it was 5 months later, but I had under 3,000 miles on those brake pads. That was my first brake job on my vehicle a little over 100,000 miles