Harbor Laundry

This 5 star review goes solely to the employee; Aracely, she is very hard working. It was my 1st time at this laundromat it was a clean and spacious place to wash clothes. Other laundromats are filthy ‍ trust and believe me I've reviewed those as well.

The lady opened the bathroom and said 25 cents, I walked out of there as fast as I can, never go there again. When there is no bathrooms I dont go to these places knowing I would be there for an hour and a half. Sorry you lost a costumer and maybe more. Should be so greedy.

Was 5 stars but the service has gone downhill "Angie" is supposed to be the face of Harbor laundry but she was hostile, loud and rude. Maybe the vetting process was overlooked this time. Some of the best places fail do to believing they're THE BEST.

This place is not great. The card readers don't work so you have to use a different card and then the dryers only run 15 min. Will not be back.

I write today to warn you about the horrible customer service at Harbor Laundry and encourage you to take your business elsewhere. Their employee Angie actually threatened to call the police on me for an error caused by their equipment! Read below for the details. I ordinarily would not bother doing a review, but Harbor Laundry has actually taken steps to make their customer service worse instead of better! The laundromat used to be a 5-star facility and management was very responsive to customer needs as you can see in the early reviews. This is no longer the case! The laundromat uses laundry cards only. Yesterday, I attempted to load $20 onto my laundry card. The machine on the left accepted my $20 bill but did not load $20 onto my card. I walked away to get assistance but no one was around. I returned to the machine and this time using the machine on the right I successfully loaded $20 onto my card and proceeded to wash. I approached the person on duty, Angie, about this but she denied that I put $20 in the machine on the left. Through text messages, she sent a screenshot of transactions and offered to show me the surveillance video. When I accepted her offer via text to view the surveillance video, she asked me what time I would be coming so she could have the police present! What sort of jerk move is that?! If the surveillance video simply shows that I was mistaken and I did not insert $20 like I believe I did, then that’s all there is to it. There is no need to threaten to get the police involved over such a petty matter!! Harbor Laundry used to be very responsive to all customer needs both positive and negative. For a while, they had a Business Manager named Travis S. and he was very actively responding here to the good and the bad! I noticed that his activities seem to have ceased about 2 years ago and when I reached out to him via the cell phone number he left in one of his responses, that number is no longer valid. I am assuming Travis S. got fed up and bailed out of the public relations dumpster fire that is Harbor Laundry. I also note that the disabled veteran with the service dog was never responded to. If I ever see Harbor Laundry - or any business for that matter - mistreat anyone with a disability, I will take it upon myself to see that they are reported as an ADA violation in the harshest light possible. Contrary to what you might expect, I will continue to go to Harbor Laundry. I will be watching for any and all examples and incidents of bad customer service and returning here every time to report them. I will also escalate outside of this site as necessary. On the flip-side, this is Harbor Laundry‘s opportunity to correct the error I experienced with their equipment and their rude, arrogant employee, Angie, and also to provide their reassurance that she has been corrected and disciplined. I would happily change my rating to 5-stars if they earn it by making things right.

Its a small size Laudry, however it has all sizes Laundy machines , try to arrive at a not so crowded hour and you'll be fine accepts credit cards

The worst Service. The old lady named Angie yelled at my wife and this is not the first time. We are never coming back here again and I'm telling all the people that I know not to come here. Hopefully the OWNER will do something about this. PLEASE PEOPLE DON'T GO THERE. Find somewhere else to go unless they fire that aggresive old lady.

Very clean facility. Have a coinless system where you load your laundry card. Very helpful to not have to carry cash/coins as I pretty much use my debit/credit cards more. The machines are always cleaned and they are actually newer too. The Manager, Angie is awesome, very friendly and helpful! She's a big reason why I drive a few miles extra past my local laundromat to Harbor Laundromat, she's so nice!

Liked coming it is clean, not too busy. Prices are decent staff nice. Everyone kept their distance due to covid I really liked. Santizer on counter tops if needed. They have the laundry service if your not able to stay. For the first time I had no kids with me, so it was a relaxing visit. I have not been here at night so i cant say how it is, but I would definitely come back to this one. In the AM or around this time. Thank you

Nice variety of machines. The dryers were super busy even for a Thursday morning. Free wifi! Good location right behind the LBJ. Glad to find them for my emergency comforter event!