Harris Teeter

Check out experience is declining. The push for self checkout is mind boggling. What happened to customer service? I spent more time helping out others check out than myself. Not one check out line was open yet two people standing at the business office talking rather than helping others. I hope this was just a bad day. I refuse to shop at other stores yet pay slightly higher prices because of CS. If this is the new norm I will be choosing the best of the worst an pay less for product.

Went there today and normally I would give 5 stars, not today. There was a big box of watermelons outside but only about 5 melons in the box, no way was I able to reach one all the way in the bottom and get it out. When I went inside I asked a man in produce if there were any inside and he took me over to where they were supposed to be, but the box was empty, he said he’d get some in a few minutes, i finished picking up what I needed and went back to produce, the empty box was gone and no watermelons and he had gone back to his display. I just got frustrated and went to the register and checked out.

I think that if Harris Teeter is open late, they should provide at least one available check out instead of shutting them all down. It is aggravating to do self check out when you're purchasing a cart full of groceries at 9pm.

Large store for all weekly groceries, wonderful and quick workers. The gas is very convenient as it is close to the store. 5

Good management. Wanted some freshly piped cannolis, but the bakery person who usually does that was gone for the day. A manager showed one of the staff how to do it & my granddaughter was happy. Checkout clecks are very pleasant. Customer service is always ready to help. The store is clean & the meat department smells fresh. Special thanks to Shy in the deli department for a job well done.

So we were painting a house down the road from this Harris teeter stopped in for a bite for lunch. Wow! What a huge store. It didn't know which way to go so we need directions to choose Starbucks, pizza for lunch, grills to cook menu items or special of the day. Hot lunch bar and cooked whole chicken. Picked up a few snacks and that was it for me. Lots of cashiers and a lot of hustle and bustle but look like everybody kept it. Moving. Store was new and very clean.

Kombucha much? Great selection of almost everything. I was next up in the checkout line and some nice person offered to ring me up through self-checkout. I took her up on it and seem to be missing the hot fried chicken. Three star dink for the Wal-Mart "help". *Rapid update* I had my very nice wife handle the phone call about the missing chicken. HT is delivering it now. Add two stars for making it almost right.

The grocery store people and products were great, but the gas pumps weren't working and the staff there said they were waiting for multiple cars to try to get gas to see if they had a problem before they try to put a sign up or fix it. I object to doing Quality Assurance work for a vendor too lazy to check their own product or service.

Nice large store…check out lines are way too long!

Love this place. I wish they had a hot food bar. I love the pizza.