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Haven at Research Triangle Park

  1. Durham
  2. New Haven Parking

Reviews, get directions and information for Haven at Research Triangle Park

Haven at Research Triangle Park

About

HAVEN At Research Triangle Park, offers distinctive one, two, and three bedroom apartments in both garden style and townhome floor plans.



"Whether you choose one of our urban-style apartment homes featuring unique modern kitchens and wood style flooring, or one of our two-story townhomes with a quaint, spacious ambiance, you will understand why living at Haven at RTP is the ultimate community, offering the perfect home fit."
Address: 3001 New Haven Drive, Durham 27703
Phone: (844) 392-4807
Email: moc.liamstlym@700krapelgnairthcraesertanevah
State: NC
City: Durham
Street Number: 3001 New Haven Drive
Zip Code: 27703
categories: real estate, apartment & condo building


Opening Hours

Monday: 10:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 10:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 10:00 - 17:00

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Reviews
The office staff and maintenance is amazing to deal with! The amenities including the pool, fitness center and guest suite are always clean and well taken care of. I love the resident events that they have including Chikfila breakfast, my favorite!
The staff is amazing ! They recently just had some new management as well. What a delightful person she is and never hesitates to assist our needs! Love it here
The maintenance and office staff is extremely polite, and does their best so they get 2 stars for that. However, the main issue is with the A/C units at the apartments. They barely work and most people sleep with their windows open or have to purchase in window A/C units. If you drive by, you can actually see that the units are old and rusted out. You can also see people leave their windows open for this reason. Please be forewarned, as they don’t have the money to fix them. The issue is not with the staff it is with Hawthorne Properties not giving them enough budget. The heat is an awful issue for all who live in the apartments there not the townhouses. There are times where it reaches 90 degrees + in the summer. Please be forewarned especially if you have young kids!
My husband and I toured the apartment via webcam with Michael Allen who exhibited great customer service. However, I would not commit to this place since they can not guarantee that each unit would be renovated or come with washer and dryer. In my opinion if you are going to charge the same amount as a renovated apartment you should be able to receive all of the same amenities. Also, the communication may be slightly off since the initial person I communicated with was made aware that we would need a tour via zoom, however, that was not communicated to our tour guide in advance.
Welcome Ms Samantha ! I would like to say the past year I lived here has been the BEST !! it’s very quiet, well organized, and the Communication is top tier !! One of my favorite workers would be Kevin B. He very uplifting, open spirit and very smart. I’ve been connected with so many wonderful people just by knowing him. Management stays on top of things, however they make time to get everyone together for a good time.. 10/10 I just love it here. Thank you New Haven at RTP for making home home
Beautiful property and wonderful staff! Excited to move into a townhouse in December!
My experience with the staff and maintenance has been exceptional everyone is kind and Curtis. The apartment is great. Best decision I’ve made moving here!
I would like to recognize Michael for his outstanding Customer Service. I could feel his warmth and enthusiasm from the onset. Although I did not lease an apartment I would keep this property in mind because exceptional Customer Service is a rarity unfortunately!
I usually only ever take the time to write reviews when I’ve either had an utterly terrible, or legitimately amazing experience… in this case, it is the latter. Since I moved here a few months ago, I have been blown away over and over by this community, the staff, and in particular, the manager - Samantha. Not only does Sam’s face light up every time I walk into the leasing office, but she and her staff office and maintenance alike have gone above and beyond to accommodate and remedy every request no matter how small or how inconvenient, and help make this community really feel like home for my husband and me. They always keep things professional, while making them personal at the same time. We look forward to living here for as LONG as it takes for the housing market in RTP area to settle down, and can say without a doubt that the ONLY reason we will eventually leave this wonderful place, will be to finally buy a home of our own some day. HIGHLY RECOMMEND.
Unprofessional. Uncaring. Not worth it. - Worst move in experience I've ever had. Not only did their office staff no-show to meeting me to provide my my key, they then broke the lock on my door after they tried to replace the lock themselves after LOSING my key. Then afterwards they told me they would contact me and personally bring my my key, which never happened, and then proceeded to contact the wrong person about my apartment finally being ready and decided the best course of action was to leave my home unlocked with the key sitting inside the apartment. The whole process delayed my move in over a week. Was contacted by Michael Connor of the office staff about how the situation would be handled and it would be made up to me. . . still waiting a month later. I'm not surprised.
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