Heart and Health Medical

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"The Doctors of Heart and Health Medical Plainview have provided medical care to the Long Island community for over 15 years. We have created lasting relationships within the communities of Nassau and Suffolk Counties and will continue to provide the most leading-edge medical care available. We specialize in the early detection and prevention of many conditions and diseases with a diverse team of physicians specializing in Family Medicine, Internal Medicine, Podiatry, Cardiology, and Allergy and Immunology. Our office in Plainview is conveniently located to patients of Melville, Hicksville, Bethpage, Farmingdale and surrounding areas and allows us to accommodate new patients and appointments that fit all of your scheduling needs."

Address: 1070 Old Country Rd, Plainview, New York 11803

Phone: (516) 364-8600

State: NY

City: Plainview

Street Number: 1070 Old Country Rd

Zip Code: 11803

categories: hospital

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Reviews

The Heart and Health practice is very welcoming.  I've always found those working there to be pleasant and extremely caring.  The care I've been provided as a patient has been comprehensive, with my general physician taking a keen interest in my overall health, often digging into details of test results and procedures related to other doctors.

Edit 9/27/23: Cathy from Heart and health called me to address my concerns. She understood the issue and assured me she was going to have a talk with front desk staff. She also made sure my prescription was sent in to the pharmacy. Changing from One to four star.  I have an excellent Doctor at this location.  Unfortunately, I have to deal with very rude receptionist before I see him. I met my doctor earlier this month and asked support staff for medication renewal. My medication long finished and no renewal. I've been calling Dr Office for last three days to prescription, no one picks up, I left VM, no call back. Today, I called the receptionist and she put me through the same VM.   When I called back, she would not pick up the call.  This is how this office treats the patients.  Playing with prescription?

I adore the staff at Heart & Health Plainview. 10/10 across the board. Everyone from the doctors to admin are amazing. Dr. Gutierrez and Dr. Hansen are very thorough and really take the time to get to know you, listen, and understand.

The Doctor walked out of the exam room without any word. I expected him to come back. But was told he left for the day. I had an upper respiratory infection that he failed to treat and when I called the office on Monday after suffering for the weekend he never returned my call. The receptionist told me to go to urgent care. I couldn’t believe my ears. Such poor medical service he shouldn’t be allowed to practice medicine.

Dr Abrash and his medical assistant were thorough and informative!

I am new to this office and from my first experience it was clear that the ladies at the desk do not want to be bothered  I guess there are busy doing somewhere than their job! Always unprofessional! And always expect ur billing to be wrong! Charged me for a visit which was for wellness which is free and insisted they charge me now I'm waiting over a week for a refund! Horrible office. Much better offices to choose from

I was unable to get an appointment because there’s was no doctor in the office that day so It was suggested by the receptionist that to go to urgent care and an appointment was made for the next day. When i got there there was no appointment in the books and I was made to wait over an hour. Once i saw Mary Infantino she was brief and didn’t really address my chief concern for why I was there in the first place. She said to take the medication I told her the urgent care doctor gave me the day before and to “soldier on” Hours later i found out I had Covid and when I called the receptionist said “you’ve got to be kidding me, Mary is going to be pissed”  I asked for Mary to prescribe me Paxlovid, stating I’m a high risk Covid patient and was told that Mary would call me back. That was five days ago and I have yet to hear from  anyone at that office. I hope I do t have long term effects from this.  I had to make people aware of the lack of care, guidance, and compassion this office has for its patients. I have never felt so disappointed in a medical establishment, that have been going to for years, mind you.

Always received very friendly service from front desk - Tina is our very caring coordinator - and we feel very comfortable with the medical service of Dr.Gutierrez who is extremely friendly with his top notch medical care!

The office staff was courteous and friendly and accommodated me for a last minute appointment squeezing me in.  Dr. Gutierrez took his time evaluating my symptoms and put me at ease. He diagnosed and prescribed me medication and I found great improvement within a few days of taking it. I highly recommend this physician and facility.

I love that this group treats you as an individual.  It is nice  to have direct contact with them at the office when you  call.  They get back to you very quickly and are always pleasant.  The doctors are very nice and follow up. This is very hard to find these days.

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