Heartstrings Pet Lodging and Spa

Not from the area and moving cross country by car. I was traveling with no set plans or guides or idea what was coming my path. I needed to board my 4 cats on a whim and called this place and they had a place for them to stay overnight. I was very impressed with their professionalism and friendliness and ability to accommodate me and my cats! Asked all good questions to ensure my cat would be taken care of just like how I would at home while I was away. I had no doubt that my cats were safe and well taken care of while leaving them there. They had space to play and hide and do normal kitty things. They even let me come and see how the room looked like and let me in the room to ensure they were going to be ok. Great and cozy environment and awesome staff. Thank you so much for this!

We have used Heartstrings for a total of 4 of our pets over the last 10 years. My in-laws have had at least as many during that time too. All of our animals love to go here. Rick and his staff live up to their promises and love our furry friends.

Our dog has been to this wonderful place twice, but both times he came back lethargic and with an upset stomach that the Vet attributed to bacterial infection. Since almost all the reviews are very old, weld love to learn from more recent experiences!!

Our pups go to Heartstrings all the time and I cannot recommend them highly enough. Their rates are the most reasonable in the area for the services provided, and more importantly I know that when our pups are there, they are being cared for by attentive, knowledgeable, and passionate staff who treat them like family.

They really care about our dog, and are always so happy to see her. She has a great time at daycare! We have also used their boarding services, and she gets top notch care while she is staying with them.

This place was great. First time using them right before Christmas and they were a blessing and fit me in before having to leave for the Holidays. My dog has had back leg problems torn right ACL and then when that healed his left knee cap popped out of place and he is still recovering, which they very graciously took into account. After I got him back from his haircut he was feeling even better than when he first got in. I will absolutely be using them in the future. Thanks to every one who works there.

I took my cat here for his first grooming ever. They were wonderful with him and the staff was friendly. They didn't mind that I wanted to stay and watch him be groomed especially since it was my first time having him groomed. The facility is very clean which is a big deal to me, and you can tell they love all the animals that come in. I will definitely be back!

A Covid-19 Casualty I want to be clear, I have no doubt that Heartstrings does a excellent job in caring for a pet. We came here at the recommendation from a family member. Summer 2021 we booked for a trip starting Dec. 23, 2021 and ending on Dec. 29th Sadly, my son called last night that he had tested positive for Covid -19. Our trip is cancelled. We were told no refund, and it was a very sizable deposit, over $300.00. When questioned, Matt confirmed that they had a sizeable waiting list, but it didn't matter, too bad, that was the policy. I called back a couple hours later and the spot had been filled.. Is that really GOOD BUSINESS. I own a small business, I get operating on a shoe string, but to keep a client and a potential future clients $$ when you can easily replace it this time of year is insane and a lousy way to operate a business.

I adopted an 18lb poodle with severe aggression issues a few months ago. His old owner said he had to be sedated to get groomed. But I brought him to Heartstrings today and he was a perfect angel! I think their cage-free policy and patient handling did him wonders. He looks great and I'll definitely keep bringing him here for all of his grooming needs!

My dog LOVES going to their day camp. She gets to run around all morning and we get to have a tired, calm dog in the afternoon. Before coming here she would spend the entire day crying to go out even when we just came back inside, this place is was a God send for me. The staff are very nice and really care about and get to know each of the dogs.