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Reviews, get directions and information for Hello Dinner

Hello Dinner

About

Healthy and delicious prepared meals - fully cooked and portion controlled -in Boise! Order food online for next day delivery

Description

We create ready-to-eat, delicious, chef-crafted meals made with nutrient dense, gluten-free ingredients for pick up or delivery
To order, go to www.hellodinner.com.
Twitter: @hellodinnerid
Instagram: @hellodinner

Mission

To make eating healthy convenient and delicious! We want to make your life easier!

Products

Healthy meal delivery and health coaching



"Welcome to Hello Dinner! We create fully-cooked, ready-to-eat, delicious, chef-crafted meals with nutrient dense, gluten-free ingredients for delivery right to your front door! Orders are due by midnight the day prior for delivery Monday – Friday! Delivery available to Boise, Eagle or Meridian. Deliveries are from Noon-7pm. You MUST leave a large cooler & ice packs on your porch for deliveriesUse code HELLONEWBIE for 10% off your first order!"
Address: 12646 W Fairview Ave, Boise 83713
Phone: (208) 412-0752
Email: moc.ohadirennidolleh@ofni
Parking: Lot
State: ID
City: Boise
Street Number: 12646 W Fairview Ave
Zip Code: 83713
categories: grocery store, health food restaurant


Opening Hours

Monday: 09:00 - 14:00
Tuesday: 09:00 - 14:00
Wednesday: 09:00 - 14:00
Thursday: 09:00 - 14:00
Friday: 09:00 - 14:00

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Reviews
My husband gave me a gift certificate for Mother's Day. The first time I tried to order the website menu was not working. Each time I thought to call it was after 2 when they were closed. When I was finally able to order, it was a huge pain because I had to call to find out how to use the gift certificate. The gal I spoke to seemed irritated and impatient with my questions and that I asked her to take my order over the phone....she had already told me to order online but I called back because I couldn't use the certificate online. I ordered the Family Style Chicken Breast, Yukon Gold Mashers, Sauteed Seasonal Veggies & Garlic Lemon & Herb Butter. I told her we had 4 adults and 3 teens - she assured me 6 servings would be enough. When I picked up my order today I was frustrated to see that it would not be enough to feed my family. As far as the food, it was rather disgusting. My mashed potatoes were green and tasted awful. I expected the veggies to be normal things like carrots, broccoli, peppers, peas, etc. There was broccoli and a bunch of stuff I could not identify and did not look appetizing at all. The chicken was ok but rather bland. On top of all that, I did not get the Garlic Lemon & Herb Butter!!! It was Salmon Butter which no one in my family touched. I still have money left on my gift certificate and I really wish that I didn't because I was not happy with my experience. Hello Dinner REALLY needs to be more specific on the menu in regards to what exactly is in each and every dish so that we know what the heck we are getting. The customer service end needs work as well with better hours and nicer people working the phone.
I have heard the food is very good, unfortunately I won't find out based on my experience. I ordered two meals to be picked up before 9pm per their email and when my son arrived at 7:30 the place was closed. No email saying they were closing early, no call, nothing. My husband was in the hospital and I had family staying, and was hoping to be able to feed them that evening so I could stay at hospital. The owner told me that the place she uses for pick up closed early and didn't let her know. Obviously there was my completed order sitting there, yet no call to me to get it earlier. I went there and spoke to the owner the next day and she explained that the pick up location closed early and didn't let her know. I understand that things happen, my issue is that the owner said this was "100% out of her control". As a business owner, she should have taken responsibility, and she should have a system set up so that if the pick up place closes early they let her know or contact the orders waiting for pick up. She just kept telling me that is wasn't her fault, and she did NOTHING to remediate it and give me a reason to want to try again. My order was most likely still sitting there, she could of offered to give it to me, or even maybe offer a small gift certificate to get me to try again. Instead she continued to talk about how this was not her fault. I honestly don't care that it was not her fault, I would of liked to see her make some sort of attempt to take responsibility. In the current Covid environment, a service like hers is something that people would like to use. My other issue is that I had some difficulty navigating the website when I placed the order, I called and got assistance. The person who helped me stated that "we get lots of complaints about our website, people find if hard to use". If you know that, why don't you do something about it???? There are plenty of website developers out there, surely if you know this is a problem, you should get feedback from your customers and use it. I supposed this is not her problem either - but a business where the owner ignores customer feedback and does not take responsibility for her service will probably not survive.
I started ordering prepared meals about 3 months ago. There seem to be two major contenders in the area: Hello Dinner and Feed My Fit. Both are great. Ultimately, it comes down to taste. Things I like: - Simple, once a week pickup or delivery. One reviewer notes not having reasonable times to pickup meals, but they do have after hours pickup, so I'm not sure what they mean. - Customizable. They're happy to help modify meals for you to a reasonable extent. In my case, I order dairy free and preferably no nuts and seeds. You can also let them no if there's a particular dish you want to substitute out in place of another one on that week's menu. - Friendly. I read a couple of reviews that imply the opposite. I've only had positive encounters. In fact, I've probably made a request-whether it be to pause, start, or modify about every 2 - 3 weeks since I started. They've been happy to accommodate every time. - Good food. If I'm cooking, it's whatever can fit on the foreman grill, or in the skillet with little to no seasoning. Some reviewers have said the food is too spicy or has too many seasoning. That sounds like a taste preference and they've said in response that they can substitute that particular dish the consumer finds it to be too much. Things that could improve: - Website. This is the only negative thing I really have to say. Any requests to start, stop, or modify orders are made by phone or email. The website is mainly good for signing up, viewing the menu, and gathering info. It would be nice to have a login with an area to manage my subscription. Still 5 stars. Website improvements would be a bonus, but very few local services ever have great websites so I can't ding 'em.
It was a strange thought at first to heat up the food in the microwave. I have to say, it was delicious! The Salmon,chicken nuggets and fresh vegetables were excellent! Extremely convenient and great food to boot. We'll be eating here more often.
My wife and I use Hello dinner every week and overall we’re satisfied, however less is more and some of these dishes are entirely spicier than they need to be. We support local business and this fits our lifestyle having two 6yos and a 16yo however some of the dishes need to change-mainly the heat level as not even myself will eat it. Keep up the good work, but please be cognizant as you have children as well as people who don’t like being in pain eating these meals. I love the pulled pork and cauliflower mashed potatoes
Healthy Fast Food! It tastes great and there is no guilt. Hello Dinner is also a great place to go for certain dietary needs such as low sodium, dairy free, gluten free, etc. or if you are just in a bind and want to avoid a drive thru!
I have tried to give these people my business on five separate occasions and after today I'm am done with them. Their hours are completely unrealistic for people that have 9-5 jobs. What I don't understand is that they are trying to help those people that are one the go with their food before that person that doesn't have the time to prepare a healthy meal. Yet you can't pick anything up before they close for the day. Today is Sunday and they are open till 2pm, Well being here 1 hour and 10 minutes before closing and they are already gone for the day. I tried, now I'm done.
I have always liked the food from Hello Dinner. There are so many delicious options. Recently, I made an order and wanted to try the asparagus lasagna. It was so tasty. I will definitely order it again!
Their website is difficult to order from. The hours are terrible since I use to go and pick up food all the time but have rarely ordered from them since they created such limited hours. The food was good. Great gluten free options.
I will never go here again. Horrible customer service. I asked the guy a few questions about vegetarian options he just said here look at the menu I don't know. When he was ringing up the items it was over what I had added up. He just said I don't know what to tell you this is what the computer saysprices were different from what was posted to what was in the computer. As we left my son forgot to shut the door, I was having him turn around to shut the door when the guy came over and slammed the door. I never return to this place.
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