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Reviews, get directions and information for Hertz

Hertz
"Welcome to Hertz Car Rental - Brockton - Main Street HLE. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles EVs, vans, trucks and more.Bienvenido a Hertz Alquiler De Coches - Brockton - Main Street HLE. Selecciona esta localización para comenzar tu experiencia de alquiler de coches, o elige entre miles de otras ubicaciones, cada una con una amplia variedad de vehículos para que elijas el que necesites en cada momento, incluido coches de lujo y deportivos, SUV, coches eléctricos EV, furgonetas, camiones y muchos más."
Address: 1590 Main Street, Brockton 02301
Phone: (508) 894-8223
State: MA
City: Brockton
Street Number: 1590 Main Street
Zip Code: 02301
categories: car rental


Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 09:00 - 12:00

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Reviews
I want to let everyone know that "NIKO" at the Brockton Hertz Car Rental place is the "Baddest Cat" around!!! He was friendly from the the time I stepped into the building!!! He was AWESOME in his Customer Service & ATTENTIVE to what I needed in a rental!!! He is so DOWN TO EARTH, it was like being around FAMIY!!! I did not even know that there was a Hertz Rental in Brockton! My experience was "FANTASTIC & SUPERB"!!! He made this rental experience, A VERY HAPPY & A SUPER SATISFIED ONE!!! I WILL RENT AGAIN FROM HERTZ!!!
I needed a vehicle for two days and i discovered hertz on Main Street. To my surprise the location was super convenient, the staff was accommodating and pleasant and the car was clean. I had a reservation so pickup and drop off was a breeze. I’d definitely recommend and utilise this location again in the near future. Jay was one of the employee and he was such a pleasure to speak with.
My husband & I chose to rent from Hertz in Brockton, since we were staying in Bridgewater. Airport rentals are a nightmare. We had a missing luggage delay & picked up the car a day late. No problem, the young women was so helpful. When we retuned the car, we were going to call an Uber. The two men talked to each other for a minute & gave us a ride home. Great service from beginning to end! Thank you
A great group of employees who really put their time and attention on each of their customers. I’ve had nothing but good experiences here as a long time customer. Nothing but respect for everyone here.
If you used to place a couple times now the cars are always Immaculate great friendly people to go in and loan from would highly recommend you use this place
I do not recommend renting with Hertz. I usually rent with Enterprise but due to circumstances out of my control I was arranged a rental with Hertz. It was my first time renting with them and definitely my last. When I received my first rental, it was a Chevy Malibu that reeked of cigarette smoke. It was literally unbearable to the point where I had to drive with the windows down and the AC on while it was 90+ degrees outside. I went the next day to try and swap the rental when they tell me they have no vehicles. I told the woman to just call my insurance company and cancel my rental through them. Next thing I know she tells me she has a small vehicle. But you just told me you had no vehicles? Anyway, the second rental — the small vehicle — ended up being this very unstable Nissan Versa that trembled on the highway and seemed to be unaligned. I did not feel safe driving the rental. One of the things the lady told me was that I could go to any Hertz location and swap out the vehicle. Seemed inconvenient for me. I ended up calling five other Hertz who all told me they had no vehicles. One guy went so far as to tell me to bring the unstable rental to a Sullivan Tire to get fixed. That seems like your job sir. Another person told me that the only vehicle they had left also smelled like cigar smoke. So I returned the next day and just had them cancel me out completely. Mind you, I’m pretty sure there’s a charge for smoking in a rental. What do they do with that charge if they’re not taking care of said issue with their rentals? Horrible experience. Unprofessional customer service. Dirty cars. Highly do not recommend!
I walked in I was greeted and taken care of right away they close at 5 PM I walked in at 4:45 PM I received great service no rush everything was perfect .. The car was clean also full of gas they also suggested if I wanted a substitute I can go anywhere to trade my car in at a Hertz location. I received great service and I will be coming back there just like I always do. I love people/ companies who are fast acting.
Was set up for rental thru my insurance agency. Spoke to Peter and Amanda on phone. They where trying to get a driver to help me out picking up rental as my car was towed an had no transportation. I was able to get a ride from a friend and when walked in said my first name and knew exactly who i was. Gave them my licence and cc did paperwork. We went out walked around car and noted minor dents and scratchs. Nothing major at all. Showed me paperwork again and put in glove box. Told me no smoking or pets allowed in cars. Off i went
I have rented once at this location before and didn’t have no problem. I called several times to changed my checking in time cause my flight got delayed but never answer my phone calls .I canceled my reservation and got it somewhere else.
Im not one for writing reviews but im writing this one in hopes that it helps this branch improve. I will make it short and to the point. The two women that work there have attitude issues. I dont know if they were just short staff that day last week the week of July 19th when i went or if those 2 staff are the only ones that work there but they were running around taking reservations and cleaning the cars which delayed a pre reserved transaction that should of took 15 minutes tops. I can deal with waiting because i understand things take time but what i cant deal with is there nasty, unsympathetic, unprofessional behavior. When asked if it will thia transaction the light skin staff stated "it will take however long it will take its Monday morning". That was very rude and this was my first and last time renting from this location again.
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