Hertz Local Edition - San Bernardino

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"Welcome to Hertz Car Rental - Glendale - South Brand HLE. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles EVs, vans, trucks and more. Bienvenido a Hertz Alquiler De Coches - Glendale - South Brand HLE. Selecciona esta localización para comenzar tu experiencia de alquiler de coches, o elige entre miles de otras ubicaciones, cada una con una amplia variedad de vehículos para que elijas el que necesites en cada momento, incluido coches de lujo y deportivos, SUV, coches eléctricos EV, furgonetas, camiones y muchos más."

Address: 740 W 2nd St, San Bernardino (États-Unis) 92410

Phone: (909) 383-6170

Website

State: CA

City: San Bernardino

Street Number: 740 W 2nd St

Zip Code: 92410-3208

categories: car rental

Reviews

Do not use this location! Got my car late and the car was dirty. The passenger window also did not work. When returning the car I was informed that they didn’t have time to really inspect the car as the car had arrived several minutes prior to being given to me. Sent the district manager an email but no response as of yet.

My recent encounter with Hertz and their car rental circus left me seething with discontent. Opting for a Chevy Cruze for a cross-country jaunt turned out to be a lesson in enduring mediocrity. The vehicle's appearance might have barely passed muster, but the true gem of this debacle was the laughable excuse for a stereo system.  Oh, the stereo – a masterclass in dysfunction. Departing from Los Angeles, the stereo begrudgingly offered a semblance of functionality. Yet, as the first day drew to a close, the car's speakers collectively decided to engage in a symphony of silence, punctuated only by the cacophonous chorus of hissing static.  Summoning the patience to address this farce, I dared to ask for a smidgen of compensation – a laughable attempt to mend the irreparable. What did I get? A measly $50 voucher, a slap in the face from a company that clearly thrives on treating its patrons like mere inconveniences.  If you harbor any desire for a rental experience that doesn't double as an exercise in exasperation, do yourself an immense favor and cast your gaze elsewhere. Hertz has mastered the art of disappointment.

Customer service is the absolute worst. Made a reservation online for pick up at 12PM on a Saturday. Called the site at 11:50AM to inform them I would be a few minutes late. Got to the door by 12:02 and sure enough not only was the door locked but the employee helping her “last customer” refused to even acknowledge me and instead just pointed to the door for me to read their hours. Beyond rude. Definitely won’t be renting from this location again.

Worst service. I booked a car to be delivered to my home address . At first they told me ok, but then they called me and said that I needed to come in person. I checked with the employee I spoke to if I could rent a car with a driver’s list of my countryRussians, she said yes. After 1.5 hours, I came to them, and they conferred, telling me that I could not rent a car with my driver's license. I got the impression that I was deceived, and they simply did not want to give cars for insurance cases. I bet on 100 dollars that if I came to them to rent a car, as a tourist, according to my rights my country is Russia, they would give me any car for my money. SIMPLY DISGUSTING.P.S-manager talked to me like he didn't care about his work. You can safely put a rating of 0 stars!

Limited car selection, I received a defective, dirty, no power, seemed to have transmission problems, revving high RPMs car using my AAA Gold Member Plus monthly rental rate of $23.04 per day. When I turned the car in less than 24hrs later I was charged $129.19 to turn the car 73 miles later with a full tank of gas. The phone rep couldn't understand English when I was trying to cancel. I missed my trip to my 96 yr old Great Aunt's funeral because I had to return the car & pick up another car at another location. Pasadena Hertz has a wider selection. Glendale only had electric cars & I needed a gas car for a road trip. My lawyer has agreed to write a letter requesting a full refund. I got a 2 week rental from Pasadena even though I missed the funeral. Pasadena Hertz was better. Let's see if the final rate matches the AAA quote.

The price dropped last minute, and therefore i got less than $200 for a middle size SUV for 5 days. The only unpleasant thing is when I collected the car, I was required to present my passport after I gave them my driver licence. The requirement isn’t on the contract and I had to leave straight away for my road trip, so I have to argue a bit but the manager said it’s fine at the end

Always plan on a 60+ min wait at this location, even with a reservation. I know the employees are likely doing their best, but it’s def a “take it or leave it; we don’t care” vibe.

Nice cars to rent, even a Tesla Model3. Don’t be late on your appointments to pick up or drop off. They will end up giving your reserved car to the next walk in, and if you drop off your car late you get shafted for anywhere day of rental $

This was the worst rental experience I’ve ever had. The fuel was at 1/4 tank when I picked it up, and didn’t notice until ~15 minutes after getting the van. There were pieces of glass in the back, a broken mirror above the seats, and it hadn’t been clean in forever. Had to pay $80 just to drop it off at LAX because by the time we got back to the location they were closed.

TERRIBLE TERRIBLE TERRIBLE!!!! We made a reservation a week before we had to pick it up and we get there and the lady says they have NO cars. The lady was not apologetic at all but said thats just how things are. NEVER NEVER RENT FROM THIS PLACE! I should’ve looked at the reviews before booking.

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San bernardino car rental

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