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Hertz Rent-a-Car

  1. Oxford
  2. Oxford Car Rental

Reviews, get directions and information for Hertz Rent-a-Car

Hertz Rent-a-Car
"Welcome to Hertz Car Rental - Oxford - Oxford Railway Station. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles EVs, vans, trucks and more."
Address: 119 Commons Way, Oxford (Alabama) 36203
Phone: (256) 831-6479
State: AL
City: Oxford
Street Number: 119 Commons Way
Zip Code: 36203
categories: car rental


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00


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Reviews
WARNING ! The customer service is deplorable! And they even want to claim me money for no reason. After 10 minutes of driving the car they gave me, the flat tyre symbol turned on. I had to leave the ring road and make an emergency exit through a bus lane safely and parked the car in a parking slot. 1 the tyre was flat and nobody could tell by phone what to do for insurances. We called 5 different numbers and all the answers where nonsense. I had to pay the repairs myself. 2 I warned hertz I had to go through a bus lane and if I receive a fine it will be easily contested which have been understood by the council and instantly canceled. But hertz still gave me a fine of 45£ for administration fees forward an email for 45£... . Now they want to sue me because I explained them I technically don't received any fine from the council, and it was an emergency situation probably their fault by the way as they didn't check the tyres, but they still want to get those 45£!!! If you have a single issue. Hertz will be extremely unhelpful watch out!
Avoid at all costs. I prepaid and reserved a car for this evening and was called by the store in this morning to let me know that there was no availability. They did not offer any explanations and were not very apologetic despite leaving it so late to notify me. The store then told me that I had to cancel the booking myself. Despite me telling them that I will be charged a cancellation fee, they were adamant. I am now being charged a cancellation fee on a car that was not available. This is absolutely ridiculous.
John and his co-worker in the office -AMAZING Thanks guys. See you in 12 days
Service is good, but watch out for the fuel scam when u pick up the vehicle, your entitled to a full petrol tank not 7/8ths full, it’s very difficult to fill it to the same when you return! If they do this to every customer it’s over a minimum of £10.00 you loose and they gain, tell them you will only accept a full tank
Please employ more staff to work weekends. 5 people in queue is not ideal. Took 30 min to collect keys. Only 1 person operate there. Van was okay but dusty and dirty. Make sure you wrap your furniture otherwise will be all dirty after trip.
Super nice people. I really recommend this station. I never had problems with them
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