I did have to wait, but not too long. Also, we have to keep in mind that due to CoVid, there is a shortage of healthcare professionals. I had 2 of my boys get some vaccines and the nurse Janie was excellent! She described everything very clearly. The receptionist in the front helped me make another appointment.
One of the ladies that work there is so rude!!! I called to make an appointment and she just said I’m really busy I’ll call you later and she hang up on me. I waited for her call but, she did not bother to call back. I called back the next day, I don’t know if it was the same lady but, she told me the same thing in a rude way. It doesn’t take more than 5 minutes to make an appointment. What type of people are working there so unprofessional.
Am tired of this place I couldn't believe how rude the front desk lady was she would roll her eyes and act like she owns the place it I was extremely disgusted to be infront of someone who treats people so rudely that it's literally heartbreaking it doesn't seem like she cares about anybody and she is horrible she doesn't even give you the right information and is very unclear of what she needs it's very stressful I feel like she's just toying with me I really wish this place was better not full of toxicity once I find a better place to go I will be leaving And I don't recommend going if I find a better place I will let anybody know as soon as possible
The lady at the front desk wasent even there then I had to wait 15 min just for her to tell me to wait longer. After I was in the back the actual "doctor old lady" asked me what other clinics have I been to for birth control and I told her i didn't know. Her response was well you should know the area your living in I would. Mind you I just moved here not even a couple months ago less than 3 she then told me to find another clinic. These people are supposed to help you not bash you for choosing them.
Please avoid this place!!! They will never approve you!! Your more lucky to win the lottery, than getting help from this place. They make the process so difficult,. For instance they will call all references and will literally investigate them. And if only one of the references does not answer they will disqualify you in a heartbeat. And if this is your second time applying they will literally disqualify you if the amount of money changes. For example lets say household items 40.00 and the second time you say 42.00 .. "Denied "because your household amount did not match from previous application. In my opinion i think is political corruptionfunds that needs to be investigated by the Attorney General . I used to live in Houston Tx and i knew several of illegal immigrants who where working and getting full healthcare.. I cannot believe that in this county of Hidalgo they reject so many indigenous people.
Took my daughter for some vaccines loved the service and the receptionist very nice great attitude the nurse that helped my princess very caring thank you for a great experience definately will be going back -Rosemary Garza
No comment that's how I feel about it...but then again there's a lady there that is super rude like she owns this business. Someone needs to talk to her about all this attitude she's got...
It is very unfortunate to experience poor customer service and lack of compassion towards patient.
