Highland Hills Funeral Home

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"Highland Hills Funeral Home & Crematory opened in 2013 with the clear goal of serving members of the community from all walks of life: race, culture, religion, and socio-economic status. The staff has over 100 years of combined experience so that they can offer you unsurpassed service. The affordable funeral home has a design that is unlike any other funeral home with an open-air floorplan. They also provide the lowest cost of direct cremations in Nashville. Highland Hills Funeral Home & Crematory specializes in African American funerals. You may choose a full-service funeral with a series of events scheduled throughout a couple of days. Visit 2422 Brick Church Pike Nashville, TN 37207. Or you can make plans from the comfort of home."

Address: 2422 Brick Church Pike, Nashville 37207

Phone: (615) 650-5555

Website

State: TN

City: Nashville

Street Number: 2422 Brick Church Pike

Zip Code: 37207

categories: funeral service & cemetery

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Reviews

I highly recommend them when I came in for my husband creamation they were very patient and considerate.  Even listened to me vent about my husband.  Very nice understanding people.  Everything was very proficient and done in a timely manner. Even before the deadline they gave me. Thanks for helping me through this hard time in my life.

Zero stars if it was available  Do NOT GO HERE on W. Trinity Lane in Nashville,TN. The experience my family received on the passing of our loved one was an experience I wouldn’t want ANY family to experience during the time of change. George was the most insensitive man I ever met. He was unprofessional, snarly and rude. He was uncaring throughout the entire process. My mother cried throughout this entire process from his unprofessionalism. He argues with his clients as well. He will not give a damn about your family it’s all about money exchange. And if anyone with the same experience about George Baker please come forth. Family is seeking corporate information if anyone is aware. Thank you  Let me also state everyone else was truly a pleasure but to deal with him George left a horrible taste in our mouth.

Zero stars, this has been the most stressful time of my life. My mother passed in October. We went through this company to handle funeral services, as a referral from my aunt. The funeral itself was beautiful. They even donated the limo to us, because they knew my aunt. But the disrespect and disregard for me, my husband, and my brothers after the funeral, was over the top. They told my husband that he couldn't ride behind the limo. Even though me and my brothers were in the car with him. Literally told him to back up and move out of the way. Then, the limo and the hearse left without us to go to the burial site. They messed up my mother's death certificate, misspelled her name and mine, and took 2 months to get it amended. They didn't even tell me that I had to bring in the old ones to have them swapped out, until literally 2 days ago. I could've done that 2 months ago, when i told them it was wrong. I called literally every few days, for 2 months, to check to see if it was amended. SMH. I showed up here with my husband and Father in law today. Gave them the old ones and they sent someone to the heath department to swap them out. I'm literally sitting here waiting for him to get back, since it's down the street from here. I believe they are all about the money. Once they've been paid, they don't care. I'm so hurt and so disappointed. Never again...

Our family was treated with the upmost Respect and the staff shows true professionalism. At such a sorrowful time I was still  able to Smile and just to know that the load was made lighter, helped me to cope! I am so truly Grateful to Highland Hills for the Love and Support giving to us during the loss of our Mom!!

George and his team absolutely went above and beyond to make this experience as easy as possible for my family during this time of bereavement! I greatly appreciate his patience and tenderness!  On behalf of my father Eddie L Coley Sr. and our entire family, I sincerely Thank Highland Hills for their level of professionalism, promptness, passion, and patience!  April Calvin

Highland Hills Funeral Home is an establishment that is on the cusp of greatness. They exhibit a superlative sense of professionalism, empathy, and staff that is emotionally transparent in the high quality of services they offer. Their Managing Partner George Baker Jr. is the best in the funeral industry and the catalyst to propel this establishment to be a model for other funeral homes of this caliber to pattern their business practices after. He is certainly a tour-de-force. Job well done! The future is bright for this establishment with George Baker Jr. at the helm.

Wow, is all I can say. I still can't believe I'm writing a review for a Funeral Home. I'm having trouble processing that my son n law has passed. These folks make you feel like family. They know what you are going through and want to help. I'm crying now as I write this review. It's not been easy accepting our loss, but Thank you everyone at Highland Hills! Your professionalism and genuine kindness is greatly appreciated.

Highland Funeral Home delivered superior service to me and my family in our time of need. They made the hardest decisions very endurable, free of confusion or complications. Their professionalism was superior. I highly recommend them. We can’t thank you enough!  Anedra Henley-Logan and Family

I would like to thank Mr. Baker for everything he have done for me and my family during time. I'm so grateful that he went over and beyond for us. I thank God for him. He have showed so much gratitude. Thank you so much!!

To George and Patrick,  You have been sensitive, respectful, professional and so very helpful in a very difficult situation. I respect the incredible work you do and I appreciate your ministry to the grieving community. Peace Be With You and may God continue to Bless all that you do.  Respectfully, Nancy Huguley, RN Nurses For Newborns

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