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Highland Hills Post Office

  1. Dallas
  2. Dallas Post Office
  3. Stuart Post Office
  4. Highlands Post Office
  5. Highland Post Office

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Highland Hills Post Office
"Visit your local Post Office™ at 3655 Simpson Stuart Rd! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 3655 Simpson Stuart Rd, Dallas 75241
Phone: (214) 376-7549
State: TX
City: Dallas
Street Number: 3655 Simpson Stuart Rd
Zip Code: 75241
categories: post office


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Reviews
I will not be renewing my PO Box at this location. It’s crazy how they change the times. Supposed to open at 8:30 and now they have a sign on the door that states open at 9. It’s too late for a post office to open up. All other locations open at 7-7:30. They need a whole new management and staff. It’s always something at this location. Someone has to be held accountable. I have a PO Box but do not have access to it or to receive my packages. This is ridiculous!
This post office is so ghetto and by far the worst post office I've ever been to. The carriers and the workers are the reason why black areas and Black people get bad names; they are so lazy, and I really believe they are in there stealing people's packages. There's no way that everyone's packages are saying delivered, but delivered to the wrong address or some type of sword, and then they just can’t ever find the package or get it back. I went into the post office four times in one day, each time that I went to the post office. Another person was in there complaining about where their packages were. Hopefully, since they are gentrifying the area, they will go ahead and knock this post office down or replace all of the workers.
They have the worst service ever! I sent a package to a business less than a quarter mile from them, and they never delivered the package! They said the business was closed. The business is open 8 to 5. They obviously went by before 8 am and then scanned it at 11:40 am that the business was closed. They said would redeliver the next day, but did not. I call customer service, and they say computers are down. The customer service representative was not well trained! A total nightmare using USPS! The local Post Office won’t answer the phone! I will have to go and try to intercept the package myself! I’m using UPS next time!
This post office is so bad. I would send a picture of this line this morning. No one is coming to help us. Is anyone here. No acknowledgement that they’re over 10 people waiting in this front. No one answers
This post office don't have my P O BOX available to me I went there yesterday 12 18 2022 at around 3 pm and the doors were locked they had a sign that said it would be open to 8PM I feel like that they should refund my money and let all customers have half price box rentals. Give me assets to my P O BOX!!!!! That I paid for Gutdam!!!
I have tried working with this post office several times regarding my mail. 1. Mail that use to come within 2 days from a relative, now I am lucky if I get it within a week or two and sometimes not at all. I've visit the inside of this post office a few times, and the staff are very unprofessional, slow and unconcerned. There is just a lazy vibe coming from post office staff...literally dragging their feet. I have never experienced this with other post offices. Now, to insure that mail is actually delivered and/or received in a timely manner, I drive to Mesquite or another near by post office. Customer Service is very much in need of an overhaul at the Highland Hills location. Actually the entire location is in need of a major clean up. My thoughts are, if you don't feel like working, then leave and allow someone who does want to work have the job. It is time out for the nonchalant, I don't want to be here, I don't care attitudinal people.
I had a package that was supposed to be delivered to my address it was never delivered I had to ride the bus to go get my package. I ask why it was never delivered to my home address she said “ oh I know what the issue was you stay in those apartments. They are not going to knock on your door they say it’s too dangerous.” I always receive packages from Amazon at my door but it’s too “dangerous” for USPS to come here. I just feel like everyone there is pure lazy even the drivers who deliver mail. And I believe you shouldn’t say anything like that to a customer is very unprofessional, disrespectful and disgusting.
Tried of getting my mail after 6 pm everyday. We had a good postman they took him a way. Sent some slow kid to deliver our mail. I get important mail on Friday or Saturday can’t go take care of my business until the next week because of my mail not arriving like it use to. And Monday morning I will be calling the postmaster. Sick of how the black neighborhoods get treated. Live in signing hills 75241
Placed order with Amazon and they used usps as the delivery on my item... I kept getting an update that announced when the package would arrive. After waiting the specific time i received another message that said there was a problem with the delivery. I called to find out what happened and the problem was they never showed up. The next day i get a call from Anthony a delivery driver who works my area and he said he had been out but i can come pick it up or he could bring it the next day.. Neither one of those things happen i went personally to get it and even with a tracking number they wouldn't release the package. Worst p.o. ever!!
1 man waited on 4 diffrent people at once, and eith a smile
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