He only accepts cash on weekends and probably pockets the money for himself to evade taxes so we’re not technically entered into his patient database. But this is not an excuse for providing terrible service. I went to Dr. Tom from a friend's recommendation to get rid of some deep lines and wrinkles. He sounded very promising on our first visit. During the consultation, he guaranteed after the first botox procedure it will all be gone, and to come back in a month to fix it if it was still noticeable. Immediately, after the first week, I could still see the lines and he assured me to give it some time a month or so. Claiming that after a month it will settle in, look more natural and the lines and wrinkles will disappear. He even told me during the consultation if we didn’t get the results, the next visit would be free. A month later and I’m still seeing noticeable lines and he refused to fix it for free because he has to pay for his equipment. I have a very deep line in between my eyebrow and NOT once did he mention that it was so deep that botox would not be able to fix it. The second visit was when he finally blurted out that it needed fillers, because “apparently” botox would not fix the deep line. While the whole time he assured me during the first visit that it would be fixed. This is very unprofessional to not keep his word. Definitely would not recommend coming to see him as there are many other dermatologists/ professionals who are true to their words and can actually provide the results a patient needs.
I've gone to Dr. Hoffman on and off for 30 years. I moved out of the area so I hadn't been to him in a long time, but went in December 2018 and had a very good experience. I find him to be pleasant, to the point, knowledgeable and competent. I highly recommend him.
