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Home Outfitters

  1. Peterborough
  2. Rye Department Store

Reviews, get directions and information for Home Outfitters

Home Outfitters
Address: 821 Rye Street, Peterborough K9J 6X1
Phone: (705) 742-0556
State: ON
City: Peterborough
Street Number: 821 Rye Street
Zip Code: K9J 6X1
categories: department store


Opening Hours

Monday: 09:30 - 21:00
Tuesday: 09:30 - 21:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 18:00
Sunday: 11:00 - 17:00

Reviews
Thay had deals because Thay are closing but when I looked at the original price of the stuff Thay we're selling know wonder they went out of business. I saw this cheap aluminum towel rack that was holo and it was cheaply made guess what it was $100. So thare overpriced low quality and disappointing.
To close down such a beautiful store is a shame. Yes but they are and I believe most if not all in Canada are closing down for good. The good news is that they are having huge sales and discounts - take advantage as they have real good stuff.Its going for song actually- flip side is that there are no returns or exchanges The person at the counter said they would operate till July.
I find the Home Outfitters brand of stores to be overpriced and underwhelming in their selection. We keep going here hoping to find what we're after and usually end up getting what we're after at some other store. The whole concept of this store is in need of a rethink / overhaul. That said, I feel like the staff has been decent.
I went to this store location in friday night after work to complete adding things to my wedding registry that i had already created online. The closest store being 45 minutes from our home. Upon showing up two kids in tow after having our son fitted for his suit I was told i needed to make an appointment to scan. It was 7pm and not a single other customer in the store. Three staff on. They told me to make an appointment and come back after dinner. The only reason i did follow through with this was because my registry number was already sent out with my shower invites. The manager that did end up assisting me with the registry set up upon my appointment was really nice, but I have no intentions on shopping at this store again after this terrible customer service experience with the lady standing under the "Customer Service" booth???
I saw the exact same items elsewhere at considerably lower prices without a sale, and was dismayed that I spent 40 minutes in the store without anyone greeting me or offering assistance. In one case, an employee actually made an effort to avoid me when I made eye contact and obviously was seeking assistance. It's a pass for me.
Racism I experienced intense racial behavior from the staff of Home Outfitters Peterborough store #5133 location when I took my 7-year-old child along some other family members to buy some store closing deals this Sunday. I saw an old lady cashier staring my 7-year-old child and his two cousins 8 and 11-year-old boys with hatred. Eventually the old lady left the counter and approached me stridently said I will not tolerate your boy spiting at my store. Her body language was aggressive with eyes bulging out and literally shaking body in anger. I was surprised as this was something extremely new I learned about my child who has received a best behavior child award from his school recently. The lady humiliated me in-front of all the customers. At that point I walked out of the store since I was shocked at her behavior. The following day I went to the store and asked that lady to call store manager. The lady retorted which manager? We have several? I asked for a manager particular to that location and she called another racist lady claiming that she was a duty manager. I explained the entire situation to the duty manager and informed her that my child was in a shock with that hatred that he didn’t even had his super last night and also that he was not spitting instead doing a beat-box with his cousin which children normally do at this age. The so-called store manager walked away saying she will bring the head office contact for me as I requested to provide the contact and name of supervisor, and came back after 22 minutes of long wait with another racist lady. All the three women barged on me by saying I have to back up my staff and you do whatever you can because nothing is going to happen as our store is closing. They also declined to provide the name of any of the staff including themselves as they said this is against our policy. I was also asked to leave the store ASAP by all three unethical racist staff who have not learned anything about diversity and living with people of different skin color. Too bad, I am glad that Home outfitters locations have been closing as its portraying absolutely against what we have read about Canadian diversity. By the way I am south Asian and those three staff were all Caucasians. I immediately sensed the hatred from that lady the moment I stepped into the store. As I was going through the reviews I learned another review about the racial behavior, if that would have been addressed on time, this would have saved me from becoming a next victim. I would like to suggest that brands like Bay must include training for tolerance towards other races in their recruitment programs. After all money doesn’t have a color and that’s what eventually big organizations are after. I wish there was an option of Zero star or less than that, that I could rate Home outfitters Peterborough but glad they are gone from there.
I love this store and buy all my home furnishings here. The staff are friendly and helpful. I love The Bay in Oshawa too, but it is a long drive to get there.
While the store is clean, half the items weren't marked with a price - especially the ones on sale. I was looking for a can opener, and they only had one option, that was dollar store plastic quality for $12. Went to Amazon to buy a metal one for half the price.
The store is closing out. It now has random clothing, shoes and toys. It has become very junky as it's being picked over. I was unable to find what I went in for. Although the discounts are reasonable it is still quite expensive.
Staff always go above and beyond often! Thanks so much for the excellent service. Great quality and selection one of my favourite stores.
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