Hong Tu-Hi MD

So, I started this review as I sat in the waiting room for 45 minutes. My appointment was at 3:00 for a vasectomy consultation. Upon arriving on time, I signed in, and then it took 15 minutes before someone acknowledged I was there. They then gave me some new patient paperwork to complete, which took 5 to 10 minutes to finish. I finally get called and placed in a room. The atmosphere is eerily quiet. There was one employee training another on the paperwork, so they were asking me a bunch of questions. After the staff completed their paperwork, I waited for the doctor. After 75+ minutes, I finally get seen by the doctor. He looks at my junk for 30 seconds and says I can schedule the procedure with the front desk. Completely unorganized with no regard for patients' time.

Staff was very pleasant, I was able to schedule my procedure within a couple weeks of the consult. Doctor was timely on the day of the procedure and the healing process went on as expected with no complications. A follow up appointment was scheduled promptly and additional follow up were performed per industry practice. I would recommend this doctor.

Not happy with my experience here. Waiting for almost an hour after my appointment time to see the doctor. Place seems totally un organized. They also do not accept credit card as payment this is 2020 that is in acceptable.

Dr. Hong set up an appt. for my husband that meant waiting 2 months. After the long wait, my hubby could not be seen because there was not a family member with him to relate the details of his medical life.. He came from an Alzheimers facility and was accompanied by a nurse who had the charts of everything that was pertinent to his life. I am very disappointed in this Dr. and would not recommend him to anyone.

First appt. with Dr. Hong for my mom. She really liked him and so did I. Staff really pleasant as well. We will seeing him again for sure!

Staff is rude , unprofessional, unorganized and don't write down appointments correctly on their schedule book . They try to blame thier mistakes on the client rather then take ownership . The front staff clearly needs to be properly train in customer service and in all aspect of their job and not toy around with their clients health .

I h ad some bladder leajage and after surgery I stll have it..the office manager is Rude and treats her employees like dirt..also is his wife ..dissapointed in him and staff.

After a year. They where still sending me Bill's to pay..bad services unfriendly environment. Just a headache.